Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Senior Program Manager

Company: Globalization Partners

Location: USA

Posted Aug 14, 2024

The company GP is looking for a Sr Technical Program Manager to work on their marketing ecosystem. The job requires experience in technical program management, Agile methodologies, and strong leadership skills. The company offers a competitive compensation package and a culture of ownership, delivery, and innovation.

Customer Success Manager - Mid Market

Company: Restaurant365

Location: USA

Posted Aug 14, 2024

Restaurant365 is a SaaS company that provides a cloud-based platform for restaurants. They are looking for a Customer Success Manager to develop relationships with customers and ensure they achieve a maximum lifetime value with their software.

Senior Product Marketing Manager

Company: Lumos

Location: USA

Posted Aug 14, 2024

Lumos is a company that is building an AppHQ for companies, allowing them to manage all their apps. They are looking for a Sr Product Marketing Manager to own the positioning, messaging, and go-to-market strategy for their Identity Management portfolio.

Senior Software Engineer - Flywheel AI

Company: HubSpot

Location: USA

Posted Aug 14, 2024

The job posting is for a Senior Software Engineer II position at HubSpot, responsible for mentoring junior engineers, designing and writing code, and providing technical direction. The company values diversity, inclusion, and customer-centricity, and offers competitive compensation and benefits.

Account Manager, Enterprise Sales

Company: Attentive

Location: USA

Posted Aug 14, 2024

Attentive is a leading AI-powered SMS and email marketing platform that helps businesses achieve hyperpersonalized communication with their customers. The company has been recognized for its growth and is trusted by over 8000 leading brands. As an Account Manager, you will be instrumental in driving customer expansion and managing opportunities.

VP - Clinical Practice

Company: Ro

Location: USA

Posted Aug 14, 2024

Ro is a direct-to-patient healthcare company that offers telehealth care, at-home diagnostic testing, and pharmacy services nationwide. The company has a mission to help patients achieve their health goals and has been recognized for its innovative approach to healthcare.

DevOps Engineer II

Company: Businessolver

Location: USA

Posted Aug 14, 2024

Businessolver is seeking a Senior DevOps Engineer with experience in Linux System Administration, strong scripting skills, and Amazon Web Services (AWS) experience. The company is committed to providing complete client delight and has a unique opportunity to contribute to the success of a rapidly growing technology company.

Senior Sales Engineer

Company: Snowflake

Location: USA

Posted Aug 14, 2024

The job description is looking for a Sales Engineer who is passionate about reinventing the database space and has experience in large-scale database and data warehouse technology. The role involves working with the sales team and channel partners to understand customer needs, strategize sales cycles, and close business. The company values customer obsession, honesty, and diversity and is an equal opportunity employer.

Full Stack engineer

Company: Brillio 2

Location: USA

Posted Aug 14, 2024

Brillio is a digital technology service provider that partners with Fortune 1000 companies to help them achieve digital transformation. The company is known for its world-class professionals, innovative digital adoption, and commitment to client satisfaction.

Application Support Engineer

Company: Zuora

Location: USA

Posted Aug 14, 2024

Zuora is a company that helps people subscribe to new ways of doing business, focusing on sustainable growth and customer relationships. They are looking for an Application Support Engineer to join their Global Support team, providing frontline support and solutions to customers.

Commercial Counsel

Company: SnapLogic

Location: USA

Posted Aug 14, 2024

SnapLogic is looking for a Commercial Counsel to support global sales and marketing with a focus on corporate technology licensing contracts, commercial law, and privacy issues. The role requires providing legal services, drafting and negotiating contracts, and advising business clients on legal issues and risks.

Client Research Advisor

Company: dscout

Location: USA

Posted Aug 14, 2024

dscout is a company that values research, diversity, and inclusivity. They are looking for a Client Research Advisor to join their team and work with clients to design and execute research projects. The company offers a competitive compensation package, education stipend, and remote work stipend.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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