Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Senior Product Manager - Platform Services

Company: Lattice

Location: USA

Posted Aug 14, 2024

The job posting is for a Product Manager position at Lattice, a talent management platform. The role involves developing a vision and strategy for the Platform Services team, working closely with Engineering and Design teams, and prioritizing and developing products to deliver value to customers and the business.

Staff Product Designer

Company: Lattice

Location: USA

Posted Aug 14, 2024

Lattice is looking for a Staff Product Designer to join their team and help design the future of their HRIS suite. The role involves designing new products, developing domain expertise, and collaborating with cross-functional teams. The company offers a competitive salary, benefits, and a remote work option.

Senior Compliance Associate

Company: Wealthfront

Location: USA

Posted Aug 14, 2024

Wealthfront is seeking a compliance professional to join their team. The role involves working closely with the Legal and Compliance department and collaborating with other departments. The job requires strong technical writing skills, knowledge of FINRA and SEC rules, and experience with marketing and communications.

Software Engineer Cloud

Company: Protegrity

Location: USA

Posted Aug 14, 2024

Protegrity is seeking experienced technical professionals to join their cloud product team, creating enterprise data security products for global organizations. The company prioritizes data privacy and is looking for team members who recognize the opportunity to make an impact.

Product, Solution or Engineering Architect Consultant

Company: Crosslake Technologies LLC

Location: USA

Posted Aug 14, 2024

The text describes a company called Crosslake that provides technology solutions to businesses. The company is looking for a SolutionEngineering Architect to work with clients to create value by architecting, designing, and implementing solutions. The role requires a senior-level consultant with experience in cloud migration, software development, and leadership.

Food Safety Program Coordinator

Company: Ollie Pets

Location: USA

Posted Aug 14, 2024

Ollie is a company that makes human-grade pet food tailored to each dog's nutritional needs. They are looking for a Food Safety Program Coordinator to ensure the highest standards of food safety. The role involves performing regular verifications, reviewing food products, and ensuring regulatory compliance.

Partner Account Manager - MSP

Company: JumpCloud

Location: USA

Posted Aug 14, 2024

JumpCloud is a company that delivers a unified open directory platform for managing identities, devices, and access across organizations. The company is looking for a Partner Account Manager to manage MSP partners, build relationships, and increase revenue. The ideal candidate has account management experience, understands the unique challenges and opportunities of MSPs, and has a strong aptitude for learning technical content.

Field Marketing Manager

Company: brightwheel

Location: USA

Posted Aug 14, 2024

Brightwheel is a technology brand in early education, seeking a Field Marketing Manager to create impactful experiences and drive lead generation. The company is committed to diversity and inclusion, with a competitive compensation package.

Senior Product Manager - HRIS

Company: Lattice

Location: USA

Posted Aug 14, 2024

The job posting is for a product management role at Lattice, a talent management platform. The company is looking for someone with experience in product management, excellent communication skills, and a focus on employee development and growth. The role involves developing a strategy and roadmap for the HRIS suite, partnering with leadership, and synthesizing customer feedback.

Sales Development Representative

Company: Panoptyc

Location: USA

Posted Aug 14, 2024

Panoptyc is a company that uses AI and manual review to detect theft at over 15000 markets in the US. They are looking for a salesperson to help grow their business in micro markets, with a focus on new clients and existing clients. The position offers competitive pay and benefits, and opportunities for growth and development.

Technical Program Manager - Khanmigo Core Platform

Company: Khan Academy

Location: USA

Posted Aug 14, 2024

Khan Academy is a nonprofit organization that aims to provide a free world-class education to anyone, anywhere. The company values diversity, equity, and inclusion, and is committed to improving learning outcomes for students around the world.

Senior Staff Cloud Security Engineer

Company: Lattice

Location: USA

Posted Aug 14, 2024

Lattice is looking for a senior software engineer to join their security team. The role involves designing and implementing secure cloud infrastructure, working with cross-functional teams, and mentoring junior engineers. The company offers a competitive salary, benefits, and a remote work option.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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