Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Lead, Advanced Analytics, Global Markets Insights

Company: Airbnb

Location: USA

Posted Aug 13, 2024

Airbnb is seeking a Lead Advanced Analytics Global Markets Insights to support the VP Global Markets and their regional and country teams. The role involves generating diagnostic insights across countries, local markets, travel corridors, and events to comprehend root cause drivers of pertinent business financial and customer metrics.

Senior Salesforce Engineer

Company: Restaurant365

Location: USA

Posted Aug 13, 2024

Restaurant365 is a SaaS company that provides a cloud-based platform for restaurants. They are looking for a Senior Salesforce Engineer to join their team. The role involves developing and implementing scalable Salesforce technical solutions, collaborating with key roles, and mentoring team members.

Software Engineer (AI Core)

Company: Phaidra

Location: USA

Posted Aug 13, 2024

The job posting is for a Software Engineer Backend position at Phaidra, a company that builds a data platform. The job requires experience in software engineering, distributed systems, machine learning, and DevOps. The company is looking for a team member who is bold, creative, and has empathy for customers. The job offers a competitive salary and equity.

Governance, Risk & Compliance Manager

Company: Dropbox

Location: USA

Posted Aug 13, 2024

The role description is for a Compliance Manager at Dropbox, responsible for designing and implementing programs to promote user trust and manage risks to data. The role requires experience in building or maintaining compliance programs across various regulatory frameworks and familiarity with technical concepts relevant to cloud computing environments.

Contributing Faculty - Mental Health Counseling

Company: Adtalem Global Education

Location: USA

Posted Aug 13, 2024

Walden University is a pioneer in student-centered distance education, offering over 100 online degree and certificate programs. The university is dedicated to high academic standards and helping students make a difference in their professions and communities.

Sr. Software Engineer - Medical Coding

Company: AKASA

Location: USA

Posted Aug 13, 2024

AKASA is a company that provides generative AI solutions for the healthcare revenue cycle, with a strong team and a growing customer base. They are committed to building an inclusive workplace and offer a range of benefits to their employees.

Senior Software Engineer (Control Plane)

Company: Phaidra

Location: USA

Posted Aug 13, 2024

The company is looking for a driven Software Engineer Backend to lay the technical foundation of their Control Plane team. The ideal candidate will have experience in designing and implementing services APIs and backend solutions, and will be responsible for providing technical guidance to the team and relevant stakeholders.

Customer Service Rep - Clinical

Company: American Specialty Health Incorporated

Location: USA

Posted Aug 13, 2024

American Specialty Health is hiring customer service representatives to work in a high-volume call center. The job requires excellent communication skills, basic computer skills, and the ability to work from home. The company offers competitive pay and benefits, including a starting wage of $15 per hour and potential bonuses.

Associate Analyst TruGuard

Company: Truveris

Location: USA

Posted Aug 13, 2024

Truveris is a digital health company that provides solutions to help people lead healthier lives. The company is looking for an Associate Business Analyst to work with a fast-paced team to analyze pharmacy benefit billing claims data for accuracy and contractual compliance.

Senior Workday Developer

Company: Twilio

Location: USA

Posted Aug 13, 2024

Twilio is looking for a Workday Sr Developer to join their team. The role requires expertise in Workday development, integrations, and reporting. The ideal candidate will have strong attention to detail, critical thinking, and excellent communication skills.

Senior Data Engineer

Company: brightwheel

Location: USA

Posted Aug 13, 2024

Brightwheel is a technology brand in early education that aims to provide high-quality education for every child. They are seeking a Senior Data Engineer to join their Data Engineering team and build data pipelines that enable insights for their Analytics team and customers.

Sr. Operations Analyst - Marketplace Dynamics

Company: hims & hers

Location: USA

Posted Aug 13, 2024

The Sr Operations Analyst will work at the intersection of Provider Marketplace and Customer Experience teams, utilizing data to deliver timely and high-quality healthcare and support. The role involves leading complex data analyses, tracking marketplace performance, and identifying opportunities to improve customer experience.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

Related Pages