Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Manager - Technical Success

Company: Snyk

Location: USA

Posted Aug 12, 2024

Snyk is looking for a talented Technical Leader to join their AMER Technical Success Management team to guide customers and build the future of postsales. The role involves defining and driving strategy, hiring and mentoring a team, and designing engagement capabilities to improve relationships with customers.

VP, Workforce Solutions - Sales

Company: Trusted

Location: USA

Posted Aug 12, 2024

Trusted Health is a digital labor marketplace and workforce management solution for the healthcare industry. They are looking for a seasoned sales professional to join their team and help achieve annual growth goals.

Finance Manager

Company: AKASA

Location: USA

Posted Aug 12, 2024

AKASA is a successful healthcare revenue cycle company that has raised over $205M in funding. They have a strong team and have been recognized as one of the fastest-growing GenAI startups. They are committed to building an inclusive workplace and have been certified as a Great Place to Work.

Staff Security Engineer - Detection and Response

Company: 1Password

Location: USA

Posted Aug 12, 2024

1Password is a company that values simplicity, honesty, and a human-centric approach to solving problems. They are looking for a Staff Security Engineer to lead the development and implementation of strategies to detect and respond to security threats. The company offers a range of benefits, including health and wellbeing, growth and future, and flexibility and community.

Staff Android Engineer

Company: Scribd

Location: USA

Posted Aug 12, 2024

Scribd is a company that values its employees, offering a flexible work benefit, prioritizing collaboration and intentional in-person moments to build culture and connection. The company is looking for a Staff Android Engineer to join its team, with a competitive salary range and a comprehensive benefits package.

Customer Support Team Manager

Company: Clipboard Health

Location: USA

Posted Aug 12, 2024

The role of a Customer Support Team Manager involves coaching and training agents, monitoring performance, and providing feedback. The ideal candidate has experience in team management, coaching, and customer service, and is comfortable working in a remote environment.

Sales Generalist - Market GM and New Vertical Salesperson

Company: Clipboard Health

Location: USA

Posted Aug 12, 2024

The job is for a sales generalist to drive growth by prospecting, closing deals, and understanding customer needs. The role requires a high level of hustle, judgment, and business acumen. The company is looking for a general athlete who can adapt to different customer types and is willing to learn. The role offers opportunities for growth and development, including building a manual for future team members, overseeing a team, and moving into another part of the organization.

Regional Channel Manager

Company: Level AI

Location: USA

Posted Aug 12, 2024

Level AI is a Series C startup that revolutionizes customer engagement by transforming contact centers into strategic assets. The company leverages advanced technologies to extract deep insights from customer interactions and empowers organizations to enhance customer experience and drive growth.

Senior Product Marketing Manager

Company: Level AI

Location: USA

Posted Aug 12, 2024

Level AI is a Series C startup that revolutionizes customer engagement by transforming contact centers into strategic assets. The company leverages advanced technologies to extract deep insights from customer interactions and empowers organizations to enhance customer experience and drive growth.

Account Manager - Direct Mail

Company: MissionWired

Location: USA

Posted Aug 12, 2024

MissionWired is a direct marketing agency that helps nonprofits and Democratic organizations create fundraising strategies and campaigns. They are seeking an Account Manager to develop and manage integrated marketing, fundraising, and communications strategies for their growing client base.

Staff iOS Engineer

Company: Scribd

Location: USA

Posted Aug 12, 2024

Scribd is a company that values its employees and offers a range of benefits and perks. The company is looking for a Staff iOS Engineer to join its team and work on its iOS apps. The role involves maintaining the stability and performance of the apps, modernizing the technology stack, and addressing technical debt. The company offers a competitive salary range, equity ownership, and a comprehensive benefits package.

Engineering Manager I - Full Stack

Company: StackAdapt

Location: USA

Posted Aug 12, 2024

StackAdapt is a self-serve advertising platform that specializes in multichannel solutions. The company is looking for a technical Engineering Manager I to lead their growing full-stack engineering team. The role involves leading and mentoring a team of engineers, making a positive impact on the team's productivity and growth, and promoting software development best practices.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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