Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Director of Contracts

Company: Nava

Location: USA

Posted Aug 12, 2024

Nava is a consultancy and public benefit corporation working to make government services simple, effective, and accessible to all. They are seeking a Director of Contracts to lead their contracts and government compliance function.

Senior Security Architect

Company: Cognizant

Location: USA

Posted Aug 12, 2024

Cognizant is looking for a Senior Security Architect to work on a client-facing role, requiring strong technical skills, leadership, and communication abilities. The candidate must have experience with Cisco networking, Palo Alto Firewalls, and strong handson experience in network and security implementation.

Senior Product Designer

Company: Facilities Management eXpress

Location: USA

Posted Aug 12, 2024

FMX is seeking a talented UX or Product Designer to join their growing Product Delivery team. The role involves leading design projects, collaborating with cross-functional teams, and contributing to the overall product strategy.

Seller Success Specialist

Company: Gametime

Location: USA

Posted Aug 12, 2024

Gametime is looking for a Seller Success Specialist to join their team. The role involves efficiently communicating with sellers, maintaining margins, and providing excellent customer service. The ideal candidate has ninja-like skills, flexibility, and excellent communication skills.

Health Care Customer Service

Company: Conduent Commercial Solutions, LLC

Location: USA

Posted Aug 12, 2024

Conduent delivers mission-critical services and solutions, creating exceptional outcomes for clients and millions of people. You have an opportunity to thrive, make a difference, and be part of a culture that values individuality.

Accounts Receivable Specialist, Bi-Lingual (English/Portuguese)

Company: Circle

Location: USA

Posted Aug 12, 2024

Circle is a fully remote company building an all-in-one platform for online communities. They are looking for an Accounts Receivable Specialist to join their team, with a strong preference for candidates in AMER time zones. The role requires bilingual fluency in English and Portuguese, and the company offers competitive compensation, equity, and perks.

Senior Manager, Engineering Quality

Company: RStudio

Location: USA

Posted Aug 12, 2024

Posit is seeking an experienced manager to drive software product quality and customer value. The role requires a product-minded leader with excellent understanding of good software quality methodology and ability to put it into practice in a fast-paced environment.

Dillon Product Manager

Company: ITW

Location: USA

Posted Aug 12, 2024

The job description is for a Product Manager at Avery WeighTronix, responsible for driving development of the Dillon product portfolio, providing technical support, and assessing customer and market requirements.

Developer Advocate

Company: Elevenlabs

Location: USA

Posted Aug 12, 2024

ElevenLabs is a growth-stage startup that has built advanced AI voice models and products. They have partnered with major publishers and are hiring a developer advocate to improve their developer experience and drive customer acquisition.

Client Delivery Manager

Company: Sprymethods

Location: USA

Posted Aug 12, 2024

The job posting is for a Client Delivery Manager position at Spry Methods, requiring a bachelor's degree, excellent communication skills, and experience in project management, cloud computing, and SAP software implementations.

Director, Brand Design & Creative

Company: Attentive

Location: USA

Posted Aug 12, 2024

Attentive is a leading AI-powered SMS and email marketing platform that helps businesses achieve hyperpersonalized communication with their customers. The company is trusted by over 8000 leading brands and has been recognized for its growth and innovation.

Senior Docusign Engineer

Company: Cognizant

Location: USA

Posted Aug 12, 2024

Cognizant Digital Engineering practice is seeking an experienced Lead Docusign Developer with a strong background in DocuSign Admin, DocuSign API, and OneSpan. The ideal candidate will have 10 to 15 years of experience including domain expertise in Cards and Payments.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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