Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Enterprise Expansion Account Executive

Company: Snowflake

Location: USA

Posted Aug 12, 2024

The job posting is seeking a qualified Account Executive with expertise in the industry and ability to manage and expand key accounts. The role involves using executive presence and sales skills to strategically manage and expand customers, and requires a track record in expanding current accounts, executing enterprise complex sales strategies, and possessing excellent presentation and listening skills.

Senior Account Executive

Company: Elevenlabs

Location: USA

Posted Aug 12, 2024

ElevenLabs is a growth-stage startup that has built advanced AI voice models and products. They have partnered with major publishers and gaming studios and are backed by leading tech and AI companies. They are hiring a Senior Account Executive to help them meet their revenue goals.

Senior Software Engineer - Marketing Technology

Company: Airbnb

Location: USA

Posted Aug 12, 2024

The job posting is for a Senior Software Engineer to work on the Marketing Technology team at Airbnb. The team's mission is to provide a state-of-the-art platform for delivering personalized marketing campaigns to Airbnb's global customer base. The role involves building large-scale distributed systems, collaborating with other teams, and ensuring high-quality service. The ideal candidate has 6+ years of industry experience, expertise in Java and/or Kotlin, and a passion for efficiency, availability, and system quality.

Lead Social Media Strategist

Company: N2 Co / Franchise Inc. Internal

Location: USA

Posted Aug 12, 2024

The job posting is looking for a Lead Social Media Strategist to oversee social media platforms, create a social media strategy, and lead a team. The ideal candidate will have a proven track record in managing social media channels and excellent communication and creative writing skills.

Senior Security Engineer

Company: Snowflake

Location: USA

Posted Aug 12, 2024

The job posting is for a technical leader in cloud security, requiring expertise in cloud service providers and experience in threat modeling, secure architecture, and security testing. The company is focused on doing security better and has strong demand from customers.

Senior Engineering Manager - Reporting

Company: Gusto, Inc.

Location: USA

Posted Aug 12, 2024

Gusto is seeking a Senior Engineering Leader to drive and execute the cross-functional strategy for the User-Facing Reporting and Analytics team. The role involves managing user reporting analytics, building scalable user-facing reports and dashboard platform, and working cross-functionally with engineering, product design, and stakeholder teams.

Product Manager - Intelligent Operations Platform

Company: Airbnb

Location: USA

Posted Aug 12, 2024

The job posting is for a Platform Product Manager position at Airbnb, responsible for creating seamless investigations through ML-powered features. The role requires strong analytical and communication skills, with a focus on collaboration and influencing skills.

Cybersecurity Customer Success Manager

Company: Cyberhaven

Location: USA

Posted Aug 12, 2024

Cyberhaven is a company that provides data security solutions, and they are looking for a Senior Customer Success Manager to join their team. The role involves owning the end-to-end customer relationship, collaborating with professional services, and ensuring seamless onboarding. The ideal candidate will have deep technical depth, be client-obsessed, and have proven experience with SaaS-based data protection security products.

Site Reliability Engineer

Company: Cyberhaven

Location: USA

Posted Aug 12, 2024

Cyberhaven is a rapidly growing start-up that provides AI-powered data security solutions. The company is committed to creating a diverse environment and is an equal opportunity employer. The job posting is for a team player who is a cloud-native technology enthusiast with hands-on experience with Kubernetes.

Senior Director of App Product

Company: Shippo

Location: USA

Posted Aug 12, 2024

Shippo is a shipping layer of the internet that aims to make merchants successful through world-class shipping solutions. The company provides competitive shipping rates, print labels, and automated international documents, and is looking for a Sr Director of App Product to lead the development of its app.

Enterprise Account Manager

Company: Immersive Labs

Location: USA

Posted Aug 12, 2024

Immersive Labs is a leader in people-centric cyber resilience, offering a SaaS platform that helps teams assess, build, and prove cyber capabilities. They are looking for an Enterprise Account Manager to join their US team and focus on acquiring top enterprise clients.

Solutions Architect - Migrations

Company: Snowflake

Location: USA

Posted Aug 12, 2024

Snowflake Professional Services is a team of experts that helps customers implement and utilize the Snowflake platform. They work closely with customers to design and execute complex migrations from legacy systems to Snowflake, and provide technical leadership and guidance throughout the process.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

Related Pages