Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Engagement Manager - FP&A

Company: Aleph

Location: USA

Posted Aug 12, 2024

Aleph is a financial planning and analysis company that is redefining the industry. They have a unique approach and are backed by top VCs. They are hiring for a customer success role that combines customer success responsibilities with data analytics expertise.

Associate Director - Client Success

Company: Axios

Location: USA

Posted Aug 12, 2024

Axios is hiring an Associate Director of Client Success to support their East Coast-based advertising team. The role requires superior communication skills, entrepreneurial spirit, and experience in account management. The company offers a competitive salary range, benefits, and a positive work environment.

OT LAN Technical Architect

Company: Virtasant Inc.

Location: USA

Posted Aug 12, 2024

The job posting is for a remote OT LAN Technical Architect position with a leading cloud consulting services provider. The role involves providing operational technology leadership, designing and implementing OT LAN solutions, and ensuring seamless integration within the comanagement framework. The company offers a totally remote full-time position with flexible work hours and a long-term independent contractor agreement.

Full Stack Engineer - Tax Reporting Product

Company: Stripe

Location: USA

Posted Aug 12, 2024

The text describes Stripe's mission to increase the GDP of the internet and its growth as a financial infrastructure platform. It also highlights the Tax Reporting Product team's goal to enable businesses to fulfill their tax reporting needs simply.

Sr. Lead Product Marketing Manager - AI + Innovation

Company: Pinterest

Location: USA

Posted Aug 12, 2024

The job posting is for a product marketing and management role at Pinterest, focusing on AI and emerging technology. The candidate will lead the company's AI and innovation gotomarket strategy, partner with cross-functional teams, and shape the product direction through market analysis and research.

Sr. IT/OT Solutions Consultant – Smart Industries & IIoT

Company: Virtasant Inc.

Location: USA

Posted Aug 12, 2024

The job posting is for a Sr ITOT Solutions Consultant position at Virtasant, a leading cloud consulting services provider. The role involves building strategic relationships with clients, providing operational consultancy, and advising on ITOT approach. The ideal candidate should have expertise in manufacturing, logistics, and energy operations, and experience in industrial solutions, IIoT, and digital transformation.

Solutions Architect - Public Sector

Company: Snowflake

Location: USA

Posted Aug 12, 2024

Snowflake is looking for a Solutions Architect Public Sector to deploy cloud products and services for customers. The ideal candidate will have experience with Snowflake and be able to communicate its value to various audiences.

Business Intelligence Analyst

Company: The Motley Fool

Location: USA

Posted Aug 12, 2024

The Motley Fool is a financial information and services firm that helps people achieve personal wealth and happiness through their products and services. They are looking for a data analyst to join their team, who can work collaboratively with teammates to identify opportunities and solve business questions.

Backend Product Software Engineer

Company: Dropbox

Location: USA

Posted Aug 12, 2024

The role description for a Product Engineer at Dropbox emphasizes the importance of developing and enhancing their suite of products to deliver exceptional user experiences. The job requires collaboration with cross-functional teams, designing and building scalable software, and participating in oncall rotations.

SaaS Subscription Billing and Revenue Specialist

Company: MoxiWorks

Location: USA

Posted Aug 12, 2024

MoxiWorks is hiring a Billing and Revenue Specialist to join their accounting team. The role involves managing customer invoicing, collections, and subscription management. The company values smart, driven, and humble professionals who thrive in a dynamic and collaborative environment.

Senior Product Manager - Benefits

Company: Gusto, Inc.

Location: USA

Posted Aug 12, 2024

Gusto Benefits is looking for Senior Product Managers to join their Product Management organization. The role involves owning the vision, strategy, and roadmap for scaling the management and fulfillment of Gusto's health insurance benefits product. The ideal candidate has 8+ years of handson Product Management experience, is an exceptional cross-functional collaborator and leader, and has built products at scale with good UX.

Leave Administrator

Company: Sparrow

Location: USA

Posted Aug 12, 2024

The role of a Leave Administrator on the Sparrows Customer Experience team involves managing employee benefits claims, working collaboratively with the customer-facing team, and ensuring the accurate completion and timely submission of all benefits claims. The role requires strong organization skills, attention to detail, and excellent verbal and written communication skills.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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