Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Senior Sales Engineer - Financial Services

Company: Snowflake

Location: USA

Posted Aug 12, 2024

The job posting is for a Sales Engineer at Snowflake, requiring experience in solving complex problems, presenting to executives and technical audiences, and working with customers to close deals. The company is looking for a customer-obsessed individual with a growth mindset and a passion for making clients successful.

Senior Product Manager - HR Apps

Company: Gusto, Inc.

Location: USA

Posted Aug 12, 2024

Gusto is looking for a Senior Product Manager to lead the strategy and execution of their HR Apps. The ideal candidate has experience scaling platform products, has a strong technical acumen, and is able to think about systems cohesiveness and governance.

Solutions Architect - Public Sector

Company: Snowflake

Location: USA

Posted Aug 12, 2024

Snowflake is looking for a Solutions Architect Public Sector to deploy cloud products and services for customers. The ideal candidate will have experience with Snowflake and be able to communicate with technical and executive audiences.

Senior Data Architect

Company: Bounteous

Location: USA

Posted Aug 11, 2024

Bounteous x Accolite is looking for a Senior Data Architect to develop and optimize their data engineering strategy, contributing to the development of their Enterprise Data and Analytics Platforms. The role requires expertise in AWS, Snowflake, and data security, as well as experience in building data pipelines and data modeling.

Data Analyst III

Company: Fearless

Location: USA

Posted Aug 12, 2024

Fearless Digital is a company that values its employees and provides a positive work environment. They offer a range of benefits, including flexible schedules, continuing education support, and a family-friendly work environment. The company also believes in equal opportunity employment and provides a compensation model aimed at ensuring equal pay for equal work.

Mid-Market Account Executive

Company: Lavendo

Location: USA

Posted Aug 11, 2024

The company is a fast-growing MarTech startup that seeks a dynamic and results-driven Founding Account Executive to join their team. The role involves managing the full sales cycle, developing a strong pipeline, and collaborating with the founders and other team members.

Senior Account Executive

Company: Relativity

Location: USA

Posted Aug 12, 2024

The job posting is for a Senior Account Executive position at Relativity, a company that offers hybrid or remote work opportunities. The role involves overseeing relationships and sales processes within a named account territory. The company provides a comprehensive benefits package, including health, dental, and vision plans, parental leave, and flexible work arrangements.

Staff Software Engineer - Payments Screening Foundation

Company: Airbnb

Location: USA

Posted Aug 12, 2024

Airbnb is looking for a talented software engineer to join their Payments Compliance team. The team is responsible for building technology that powers Airbnb's massive daily transaction volume and ensuring compliance with regulatory requirements.

Sales/Business Development Manager

Company: BBE Marketing Inc

Location: USA

Posted Aug 12, 2024

The job posting is seeking a motivated and experienced Sales and Business Development Manager to lead generation, relationship building, and sales process development. The role requires a proactive hunter mentality and experience with CRM systems, LinkedIn, and sales outreach.

Customer Success Manager

Company: Versapay

Location: USA

Posted Aug 11, 2024

Versapay is seeking an experienced Customer Success Manager to join their software-focused team. The role involves managing long-term relationships with customers, developing a deep understanding of their businesses, and exploring innovative ways to support their objectives.

Fund Counsel

Company: Kivaorg

Location: USA

Posted Aug 11, 2024

Kiva is a global nonprofit that aims to expand financial access and help underserved communities thrive. The organization is looking for a Fund Counsel to lead legal aspects of fund loan transactions and advise on existing loans. The role requires experience in private fund experience, deal experience, and ability to take the lead on deal closings.

Senior Software Engineer - Windows Desktop App

Company: DuckDuckGo

Location: USA

Posted Aug 12, 2024

DuckDuckGo is a privacy-focused company that has been building its all-in-one product for over a decade. They have a private search engine, browser, and extensions that have been downloaded over 250 million times. They are looking for a Senior Software Engineer to help shape their all-in-one privacy solution and join their mission to show the world that protecting online privacy can be simple.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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