Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Platform Engineer II

Company: hellobestow

Location: USA

Posted Aug 10, 2024

Bestow is a leading insurance technology platform that offers a remote and hybrid workplace, competitive salary, and equity. The company values diversity and has received several awards for its work environment and culture.

Customer Success Manager

Company: Megaport

Location: USA

Posted Aug 10, 2024

Megaport is a company that provides network as a service and is looking for customer success managers to join their global team. The company is growing and is looking for passionate individuals to make an impact. The role involves working with existing customers to drive growth and retention, and to provide ongoing commercial interaction.

Statistical Programming - Therapeutic Area Standards and Leader -Oncology

Company: ClinChoice

Location: USA

Posted Aug 10, 2024

The job posting is for a Statistical Programming TA Standards and Leader Oncology role at ClinChoice, a global full-service CRO. The role involves leading standards governance activities, developing new standards, and participating in cross-TA standards development activities. The ideal candidate should have a strong understanding of technical and regulatory requirements, enjoy multitasking and collaborating with others, and have experience with problem-solving and conflict resolution.

Databricks - Senior Data Engineer

Company: Zencore

Location: USA

Posted Aug 10, 2024

Zencore is a fast-growing company looking for candidates with significant experience in Google Cloud to join their team. They offer a collaborative culture and a chance to work with innovative companies.

Account Manager

Company: Abarca

Location: USA

Posted Aug 10, 2024

Abarca is a company that is redefining pharmacy benefits with smarter technology. They are looking for an Account Manager to join their Client Success Team, who will identify, respond, and triage client situations, and ensure excellent service is delivered to clients.

Sr. Technical Account Manager

Company: Mattermost

Location: USA

Posted Aug 10, 2024

Mattermost is a secure workflow-centric collaboration platform that provides integrated workflow automation, AI acceleration, and team messaging. It serves various industries, including technology, public sector, national defense, and financial services. The company is looking for a technical lead to guide key customers through implementation and expansion of their use of Mattermost.

Customer Success Manager

Company: Megaport

Location: USA

Posted Aug 10, 2024

The job posting is for a Customer Success Manager position at Megaport, a company that provides network as a service. The role involves working with existing customers to drive revenue growth, retain existing revenue, and expand the customer base. The company offers a competitive compensation package, flexible working environment, and opportunities for professional development.

Tax Analyst

Company: Brightspeed

Location: USA

Posted Aug 10, 2024

Brightspeed is a company that provides fast and reliable internet connections and aims to upgrade copper to fiber optic technologies. They are looking for a Tax Analyst Indirect Tax to join their growing Finance team.

Senior Technical Support Engineer

Company: Kasada

Location: USA

Posted Aug 10, 2024

Kasada is a cybersecurity company that protects online users from bad bots. They are looking for a Senior Technical Support Engineer to join their team. The role involves providing high-quality customer experience, resolving problems, and working collaboratively with other teams.

Sr. Engineer - Applied AI (AI Tools, AI Code Gen)

Company: Zapier

Location: USA

Posted Aug 10, 2024

Zapier is hiring Senior Applied AI Engineers to work on AI Tools and AI Code Gen teams. The role involves designing, developing, and maintaining AI-powered systems and applications. The company is committed to diversity and inclusion and offers a non-standard application process to promote equity.

Assessment Coordinator

Company: ProcessUnity

Location: USA

Posted Aug 10, 2024

ProcessUnity is a leading provider of cloud-based risk and compliance management solutions. The company specializes in helping organizations manage third-party risk, cybersecurity risk, and enterprise risk through its comprehensive and user-friendly platform. The Assessment Coordinators (AC) are the backbone of the ProcessUnity Operations department, and they play a crucial role in helping third-party vendors navigate the assessment process.

Director - Sales Development

Company: Contrast Security

Location: USA

Posted Aug 10, 2024

Contrast Security is a leading provider of security technology that enables software applications to protect themselves against cyberattacks. The company is looking for a Director of Sales Development to lead and inspire an inside sales team, establish a recruiting strategy, and train and coach SDRs.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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