Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Senior Technical Sourcer

Company: Teleport

Location: USA

Posted Aug 10, 2024

Teleport is a market leader in IdentityNative Infrastructure Access Management, providing secure identity-based access solutions to protect critical computing infrastructure. The company is looking for a Technical Sourcer to help grow its Engineering team.

Principal Software Engineer

Company: Coalition, Inc.

Location: USA

Posted Aug 10, 2024

The role of Principal Engineer on the document team is crucial in shaping the company's trajectory. The candidate will be responsible for defining technology strategies, mentoring engineers, and leading high-impact projects. The company offers competitive compensation, flexible PTO, and wellness programs.

Cyber Security Compliance Engineer

Company: Workiva

Location: USA

Posted Aug 10, 2024

Workiva is seeking a talented Cybersecurity Compliance Engineer with a passion for sustainability and a desire to make an impact. The role involves improving processes, managing documentation, and handling security-related deliverables for customers. The Cybersecurity Compliance Engineer will contribute to the security of the Workiva Platform by identifying customer needs and fostering trust.

Manager - Operations Data Analytics

Company: 1Password

Location: USA

Posted Aug 10, 2024

1Password is seeking an accomplished people leader and a highly skilled analyst to build Operations Data Analytics team. The role offers tremendous growth opportunities, a dynamic management position, and a chance to shape the future of product development.

Solutions Architect

Company: Megaport

Location: USA

Posted Aug 10, 2024

Megaport is a company that provides network as a service, and they are looking for skilled solutions architects to join their global solutions team. The company has a strong culture and values, and they are committed to their customers and shareholders. The role of a solutions architect involves designing and implementing network solutions, and the ideal candidate will have a strong background in cloud computing and experience in working with top hyperscale and cloud solution partners.

Product Counsel

Company: hims & hers

Location: USA

Posted Aug 10, 2024

The company is seeking a Product Counsel to join their growing and collaborative Legal team. The role involves providing legal advice to support the development, launch, and promotion of Hims and Hers products and solutions. The successful candidate will be proactive, organized, and have a team-oriented mindset.

DevOps Support Manager

Company: Octopus Deploy

Location: USA

Posted Aug 10, 2024

Octopus Deploy is a company that provides Continuous Delivery solutions to software teams. They have a strong culture of transparency, collaboration, and high trust. They are looking for a DevOps Support Manager to lead their US team and support their customers.

Sr. Program Manager

Company: Syndigo

Location: USA

Posted Aug 10, 2024

The Senior Program Manager Enterprise Implementation role involves managing multiple integrated client implementations, partnering with clients and internal teams, and ensuring success. The ideal candidate will be adept at driving fast-paced implementations, delivering high-quality service, and creating an industry-leading experience for Syndigo clients.

Outbound Sales Specialist

Company: QuinStreet

Location: USA

Posted Aug 10, 2024

The job posting is for an Outbound Sales Development position at Modernize Home Services. The role involves leading end-to-end business acquisition, prospecting for new business opportunities, and executing a consultative transactional sales process. The ideal candidate has experience in Affiliate Marketing, LiveCall Transfers, SaaS, or Technology, and is self-motivated with a hard work ethic and a true hunter mentality.

Sales Executive

Company: Megaport

Location: USA

Posted Aug 10, 2024

Megaport is a company that provides network as a service and is looking for sales executives to join their global sales team. The company is growing and is looking for individuals who are passionate about growth and innovation. The role involves expanding direct sales, driving revenue, and accelerating the adoption of their global fabric.

Security Engineer - Vulnerability Management

Company: Stripe

Location: USA

Posted Aug 10, 2024

Stripe is a financial infrastructure platform that aims to increase the GDP of the internet. The company is looking for a Software Engineer to join its Vulnerability Management team to identify and prioritize vulnerabilities in its systems.

Senior Engineering Manager - B2B

Company: 1Password

Location: USA

Posted Aug 10, 2024

1Password is looking for a Senior Engineering Manager to support two teams, focusing on the B2B adoption of their products. The role requires experience in people leadership, technical discussions, and collaboration. The company offers a competitive salary, benefits, and a remote work environment.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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