Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Senior Art Director

Company: N2 Co / Franchise Inc. Internal

Location: USA

Posted Aug 10, 2024

The job posting is for a Senior Art Director position in a design team, requiring 15+ years of experience in art direction, expertise in Adobe software, and a strong understanding of automation and AI tools. The company offers a range of benefits, including full health care, paid time off, and a generous 401k plan.

SR Java Systems Engineer

Company: Rackspace

Location: USA

Posted Aug 10, 2024

Rackspace Technology is seeking a Senior Java Systems Engineer to join their dynamic team. The ideal candidate will have a strong background in information retrieval processing and ranking with a solid understanding of public cloud technologies, especially GCP. The role involves working in a remote environment requiring excellent communication skills and the ability to solve complex problems independently and creatively.

Enterprise Account Executive

Company: Postscript

Location: USA

Posted Aug 10, 2024

The job posting is for an Enterprise Account Executive to drive net new business with top accounts, manage the sales cycle, and work with BDRs. The role requires 7+ years of B2B sales experience, strong marketing agency experience, and a solution-based sales methodology. The company offers a competitive salary, uncapped variable compensation, and flexible paid time off.

Product Support - Tier 3

Company: Oddball

Location: USA

Posted Aug 10, 2024

Oddball is hiring a Tier 3 Support Specialist to work on a pivotal Federal program that is making a positive impact on millions of Americans daily lives. The company values learning, growth, and making a big impact, and offers competitive compensation and benefits.

Executive Assistant

Company: 1Password

Location: USA

Posted Aug 10, 2024

The job posting is for an Executive Assistant to the VP of Customer Experience at 1Password. The role requires 5+ years of experience in administrative support, excellent organizational skills, and the ability to work independently. The company offers a competitive salary, benefits, and a remote work environment.

Senior District Manager - Federal Civilian

Company: Snowflake

Location: USA

Posted Aug 10, 2024

Snowflake is looking to add a District Manager to join their US Federal Civilian Agencies team to lead a sales team for the Public Sector Division. The job responsibilities include hiring and managing a high-performing team, building strong relationships with customers, and consistently exceeding sales targets.

Python Engineer

Company: Oddball

Location: USA

Posted Aug 10, 2024

Oddball is hiring a Python Engineer to work on a pivotal Federal program that is making a positive impact on millions of Americans daily lives. The company values learning, growth, and making a big impact, and offers competitive compensation and benefits.

Solutions Engineer

Company: RudderStack

Location: USA

Posted Aug 10, 2024

The job posting is for a Solutions Engineer role at RudderStack, where you will work closely with big name companies to solve their toughest problems. The company is looking for someone who loves teaching people, solving problems, and wants to be a major factor in adding to the list of their biggest customers.

Administrative Analyst

Company: American Specialty Health Incorporated

Location: USA

Posted Aug 10, 2024

American Specialty Health Incorporated is seeking an Administrative Analyst to join their Medical Necessity department. The position involves generating mail and tracking member service denial notifications, and requires proficiency in MS Word, Excel, and Access.

Customer Service Rep - Fitness

Company: American Specialty Health Incorporated

Location: USA

Posted Aug 10, 2024

American Specialty Health is hiring customer service professionals to work in their high-volume call center, providing exceptional service to members nationwide. The position offers competitive pay, bonus opportunities, and remote work options.

Head of KYC

Company: Mercury

Location: USA

Posted Aug 10, 2024

Mercury is a financial technology company that aims to make banking better for all businesses. They are looking for a Head of KYC Onboarding and Due Diligence to lead a team of over 50 professionals and design a best-in-class operations function. The role requires experience in operational risk management, people management, and knowledge of global KYC best practices and regulations.

Principal Backend Engineer

Company: Grafana Labs

Location: USA

Posted Aug 10, 2024

The company is looking for a principal-level engineer to build and lead the Observability backend initiatives. The role involves driving technical and business strategy, influencing product roadmap, and building critical systems.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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