Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Senior Java Dev Cloud Engineer

Company: Rackspace

Location: USA

Posted Aug 10, 2024

The job posting is for a full-stack developer position at Rackspace Technology, a company that specializes in cloud solutions. The job involves designing, automating, and deploying services on behalf of customers, and requires experience with cloud architecture, infrastructure-as-code, and agile development methodologies.

Payroll Lead

Company: BPM LLP

Location: USA

Posted Aug 10, 2024

BPM is a company that values caring and community, and is looking for a Payroll Lead to join their Finance and Accounting team. The position involves all aspects of payroll function, and offers a total rewards package, wellbeing resources, and professional development opportunities.

Risk Strategist

Company: Mercury

Location: USA

Posted Aug 10, 2024

Mercury is building a complete finance stack for startups, seeking a strategist to bring risk expertise and analytical approach to onboarding risk strategy. The role requires 4+ years of experience in analytical role, strong SQL skills, and confidence in using data and intuition to make decisions.

Senior Director - AWS Strategic Alliance Partnerships

Company: Rackspace

Location: USA

Posted Aug 10, 2024

The role is responsible for providing leadership direction and development for strategic partner alliances, driving relationship and revenue growth. The role requires strong leadership skills, ability to communicate effectively, and ability to build relationships with partners and customers.

EPM Senior Consultant (NSPB)

Company: BPM LLP

Location: USA

Posted Aug 10, 2024

Caravel BPM Technology Solutions is a company that values people and provides a collaborative and supportive work environment. They offer a range of benefits, including flexible work arrangements, wellbeing resources, and professional development opportunities. The company is looking for caring, self-starting, and authentic individuals who embody their entrepreneurial spirit and are passionate about making a positive difference.

Principal Java Systems Engineer

Company: Rackspace

Location: USA

Posted Aug 10, 2024

Rackspace Technology is seeking a Principal Java Systems Engineer to join their dynamic team. The ideal candidate will have a strong background in information retrieval processing and ranking with a solid understanding of public cloud technologies, especially GCP. The role involves working in a remote environment requiring excellent communication skills and the ability to solve complex problems independently and creatively.

Genesys Cloud Principal Architect

Company: TTEC Digital

Location: USA

Posted Aug 10, 2024

The job posting is for a Genesys Cloud Principal Architect position at TTEC Digital. The role involves coaching clients, designing and implementing Genesys Cloud solutions, and mentoring teammates. The job requires strong technical skills, leadership, and communication abilities.

Backend Engineering Lead- Fintech Billing

Company: HubSpot

Location: USA

Posted Aug 10, 2024

HubSpot is looking for an Engineering Lead to join their Fintech Billing Group. The role involves leading a team of engineers to design and implement new features, improving financial systems to scale with the company's growth, and working closely with finance stakeholders and business system analysts.

Senior Product Designer

Company: OpenPhone

Location: USA

Posted Aug 10, 2024

The job posting is looking for a Product Designer with 5+ years of experience to lead design projects, collaborate with teams, and create beautiful and valuable product experiences. The company offers a competitive salary range, equity, and benefits.

Engagement Manager

Company: RR Donnelley

Location: USA

Posted Aug 10, 2024

The job description is for an Engagement Manager at RRD, a leading global provider of marketing packaging print and supply chain solutions. The role involves driving the implementation and management of direct marketing solutions, managing client relationships, and leading a team.

Senior Corporate Counsel - Product and Privacy

Company: Sprout Social

Location: USA

Posted Aug 10, 2024

Sprout Social is looking for a highly motivated and collaborative attorney to join their growing Legal team. The role involves providing product-focused subject matter expertise and strategic guidance, working closely with cross-functional teams, and developing and managing the company's global privacy program.

Senior Product Manager - Cards Platform

Company: Mercury

Location: USA

Posted Aug 10, 2024

The job description is for a product manager role at Mercury, a financial technology company. The role involves owning the next step of the evolution of the cards platform, defining the strategy and roadmap, and working with various teams to deliver seamless payment experiences.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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