Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Implementation Consultant - Zone Advanced Billing and NetSuite

Company: BPM LLP

Location: USA

Posted Aug 10, 2024

Caravel BPM Technology Solutions is a company that values people and provides a collaborative and supportive work environment. The company offers a range of benefits, including flexible work arrangements, personalized benefit structures, and financial compensation options. The role of a Zone Advanced Billing Consultant involves implementing Zone Advanced Billing alongside NetSuite, working closely with clients, and providing training and support.

Digital Strategist

Company: MissionWired

Location: USA

Posted Aug 10, 2024

MissionWired is a company that helps nonprofits and Democratic organizations create fundraising strategies and campaigns. They are seeking a Digital Strategist to develop and manage integrated marketing, fundraising, and communications strategies for their clients.

Staff Software Engineer - Foundation

Company: Apollo

Location: USA

Posted Aug 10, 2024

Apollo is looking for a talented and driven distributed systems engineer to lead their Platform Engineering team. The role involves fostering a consistent example for how to lead projects and maintain documents, dashboards, and code bases. The team is focused on Service Delivery, Kubernetes Infrastructure Management, and Operational Excellence.

Security Trust & Governance Lead

Company: Weights & Biases

Location: USA

Posted Aug 10, 2024

Weights amp Biases is a company that provides tools for AI developers. They are looking for a Security Trust amp Governance Lead to oversee their Information Security Management System and lead security, privacy, and compliance initiatives.

Resume Pool - General

Company: MissionWired

Location: USA

Posted Aug 10, 2024

MissionWired is a direct marketing agency that helps nonprofits and Democratic organizations create fundraising strategies and tell big stories to raise revenue. They have a strong commitment to social change, diversity, and equity, and offer a range of benefits to their employees.

Experienced Product Designer

Company: WorkOS

Location: USA

Posted Aug 10, 2024

WorkOS is a developer platform that helps make apps enterprise-ready. They are looking for an experienced product designer to lead greenfield product initiatives and contribute to their design systems.

Senior Risk Investigator - Ongoing Due Diligence

Company: Mercury

Location: USA

Posted Aug 10, 2024

Mercury is building a complete finance stack for startups, aiming to simplify entrepreneurs' financial lives. The company is seeking a detail-oriented Senior Ongoing Due Diligence Risk Investigator to join their team.

Senior Big Data Hadoop ML Engineer (GCP)

Company: Rackspace

Location: USA

Posted Aug 10, 2024

Rackspace Technology is seeking a Senior Big Data Engineer to join their dynamic team. The ideal candidate will have a strong background in developing batch processing systems with extensive experience in the Apache Hadoop ecosystem. The role involves working in Java and working on Machine Learning pipelines for data collection or batch inference. The company offers a remote position requiring excellent communication skills and the ability to solve complex problems independently and creatively.

Customer Support Agent

Company: Hear.com

Location: USA

Posted Aug 10, 2024

Hearcom is a global company with a long-term vision and strong growth, offering remote flexibility, benefits, and a unique work culture. The company is driven by its belief that every person should hear well to live well and has helped hundreds of thousands of customers get on the path to better hearing.

Senior Frontend Engineer

Company: Perspective.co

Location: USA

Posted Aug 10, 2024

Perspective is a profitable bootstrapped company building a mobile funnel platform for modern marketers. They are looking for a Senior Frontend Engineer to join their team, with a focus on building new user-facing features and enhancing existing software.

Resume Pool - Digital Strategy

Company: MissionWired

Location: USA

Posted Aug 10, 2024

MissionWired is a direct marketing agency that helps nonprofits and Democratic organizations create fundraising strategies and campaigns. They have a team of experts who work together to design and implement digital marketing campaigns that deliver results. The company is committed to diversity and inclusion and offers a range of benefits to its employees.

Experienced Software Engineer - Infrastructure

Company: WorkOS

Location: USA

Posted Aug 10, 2024

WorkOS is a developer platform that helps make apps enterprise-ready. They are looking for an experienced engineer to join their Foundations team, responsible for building out the foundational pieces that their product teams build on.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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