Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Director - Enterprise Architecture & Applications

Company: GitLab

Location: USA

Posted Aug 09, 2024

The Director Enterprise Architecture and Applications is a key role responsible for leading a team of IT staff in delivering global high-value IT applications. The role requires a seasoned leader with extensive experience in managing ERP, CRM, and ITSM systems, and has deep technical skills in SaaS applications.

Sr. Product Manager - Ads Measurement

Company: Pinterest

Location: USA

Posted Aug 09, 2024

The job posting is for a Product Manager for Ads Measurement, requiring 5+ years of experience in product management or a related field, with a focus on digital ads and measurement. The role involves leading a cross-functional team, developing product requirements, and communicating strategy to stakeholders.

Staff Backend Software Engineer - Cloud Platform

Company: Teleport

Location: USA

Posted Aug 09, 2024

Teleport is a company that helps companies stay secure while moving fast. They provide a modern infrastructure access platform that improves the efficiency of engineering teams and fortifies infrastructure against bad actors or errors. The company is trusted by the world's most innovative companies and has raised $110M in funding.

Associate Vice President - Nonprofits

Company: MissionWired

Location: USA

Posted Aug 09, 2024

MissionWired is a direct marketing agency that helps nonprofit organizations and Democratic organizations create fundraising strategies and campaigns. They are looking for an Associate Vice President to lead their engagements with clients and design and implement digital marketing campaigns.

CVP of Vendor Experience

Company: Pax8

Location: USA

Posted Aug 09, 2024

Pax8 is a dynamic and high-energy environment that simplifies the cloud journey for partners with cutting-edge technology and proactive service. The company is looking for a Corporate Vice President of Vendor Experience to lead global vendor relationships and drive success.

New Graduate Product Leadership Program

Company: Clipboard Health

Location: USA

Posted Aug 09, 2024

The company is looking for ambitious new and recent grads to join their Product Leadership Program. The program is designed to help individuals progress quickly in their careers and take on leadership roles. The role involves embedding within the operations team, solving customer problems, and writing documentation. The company has a track record of promoting employees quickly and has a unique culture that values intellectual challenges.

Senior Data Analyst

Company: Getaround

Location: USA

Posted Aug 09, 2024

Getaround is a company that connects safe, convenient, and affordable cars with people who need them. They aim to provide economic opportunities to local communities and modernize mobility by allowing people to connect multiple forms of efficient transportation.

Claims Vendor Specialist

Company: Getaround

Location: USA

Posted Aug 09, 2024

Getaround is a carsharing marketplace that connects safe, convenient, and affordable cars with people who need them. They aim to provide economic opportunities to local communities and modernize mobility by allowing people to connect multiple forms of efficient transportation.

Senior Solution Engineer, Pre-Sales

Company: Sanity

Location: USA

Posted Aug 09, 2024

Sanityio is a modern content platform that helps companies create amazing digital experiences. The company is backed by notable investors and has a diverse and inclusive team. The Senior Solutions Engineer role involves educating customers about the technical capabilities of the product and helping them implement it successfully.

Manager - Compounding Research

Company: hims & hers

Location: USA

Posted Aug 09, 2024

The company is seeking a motivated Compounding Research Manager to join their dynamic team. The successful candidate will conduct comprehensive research and review of potential ingredients for new compounded products, and help drive the company's product development strategy.

Senior Sales Engineer

Company: Snowflake

Location: USA

Posted Aug 09, 2024

The Snowflake Data Clean Rooms team is looking for a Senior Sales Engineer to work with customers who need to work in a technical environment. The role involves presenting Snowflake DCR technology and vision to executives and technical contributors, building technical workflows, and collaborating with Sales Product Engineering to improve Snowflake's products and marketing.

Product Designer - Content Platform

Company: Khan Academy

Location: USA

Posted Aug 09, 2024

Khan Academy is a nonprofit organization that aims to provide a free world-class education to anyone, anywhere. The company is committed to improving learning outcomes for students worldwide, particularly in historically underresourced communities. The role of a Product Designer is to design and ship experiences for Global Content Creators, making the internal content creation experience more usable and efficient.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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