Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Experienced Software Engineer - Product

Company: WorkOS

Location: USA

Posted Aug 09, 2024

WorkOS is a developer platform that helps make apps enterprise-ready. They are a fully-distributed team with employees across US and EU time zones, well-funded, and growing rapidly. They are looking for engineers who share their empathetic approach to solving problems and have experience building and shipping web applications and/or API services end-to-end.

Senior Customer Service Representative

Company: ABC Legal Services

Location: USA

Posted Aug 10, 2024

ABC Legal Services is a national leader in filing services, seeking talented team members to support growth and solve exciting challenges. The company offers a range of benefits and competitive pay.

Software Engineering Manager

Company: MercuryWorks

Location: USA

Posted Aug 09, 2024

MercuryWorks is a custom software development agency looking for a driven Engineering Manager to lead a Scrum team of engineers. The company emphasizes a close relationship between engineering managers and team leads, and offers a range of benefits including exact compensation and benefits based on skills, experience, and location.

Trust & Safety Support Lead

Company: ClassDojo

Location: USA

Posted Aug 09, 2024

ClassDojo is a company that aims to provide education to every child on Earth. They have built a powerful network for communication and are hiring a Trust and Safety support lead to handle sensitive tickets. The company is committed to equal employment opportunity and has a salary range of $101,000 to $190,000.

Senior Analytics Engineer

Company: Parsley Health

Location: USA

Posted Aug 10, 2024

Parsley Health is a digital health company that aims to transform the health of everyone everywhere. The company is looking for a data engineer to join their remote team and work on building reliable and timely business intelligence systems.

Software Engineer - Data Infrastructure

Company: Reddit

Location: USA

Posted Aug 09, 2024

Reddit is looking for a Software Engineer to join their Data Infrastructure team. The team is responsible for building and maintaining high-quality code, improving data quality, and enabling batch and streaming data usage. The role requires 3+ years of software engineering experience, proficiency in object-oriented programming languages, and experience working with cloud services.

Digital Associate

Company: MissionWired

Location: USA

Posted Aug 10, 2024

MissionWired is a direct marketing agency that helps nonprofits and Democratic organizations create fundraising strategies and tell big stories to raise mission-changing revenue. They have a strong commitment to diversity, equity, and inclusion, and are seeking a Digital Associate to join their team.

Associate Product Manager

Company: Clipboard Health

Location: USA

Posted Aug 10, 2024

The Associate Product Manager New Grad position at Clipboard Health is designed to grow undergraduates into product leaders. APMs work closely with the executive team, are given high ownership and good judgment from day 1, and are expected to lead important projects from the getgo. The role requires an overlap of 5 hours with the PST UTC8 timezone.

Sr. Director, Field and Account-Based Marketing

Company: Coupa

Location: USA

Posted Aug 10, 2024

Coupa is seeking a Sr Director Field and Account-Based Marketing to lead a team of marketers that align with Coupas North American sales team. The ideal candidate should be data-driven and capable of operating at both strategic and tactical levels.

Senior Product Manager

Company: Perspective.co

Location: USA

Posted Aug 09, 2024

Perspective is a profitable bootstrapped company building a mobile funnel platform for modern marketers. They are looking for a Product Manager to maintain the product roadmap, coordinate project meetings, and work closely with the Customer Success team.

Senior Azure DevOps Engineer - Cloud Operations

Company: Icertis

Location: USA

Posted Aug 10, 2024

Icertis is a company that provides contract intelligence platform to help organizations manage their contracts. The company is looking for a Senior DevOps Engineer to join their US GOV Cloud Operations team. The role requires expertise in cloud engineering, automation, and DevOps pipelines. The company offers a competitive salary, benefits, and a positive work environment.

Manager - Data Operations

Company: Nextech

Location: USA

Posted Aug 10, 2024

Nextech is a leader in specialty healthcare technology solutions, committed to hiring and retaining talent. The company offers competitive pay, a generous bonus structure, and a comprehensive wellness program. The Manager Data Operations role involves overseeing data resources, team leadership, and continuous improvement.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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