Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Account Director

Company: Snyk

Location: USA

Posted Aug 07, 2024

The job posting is looking for a highly motivated sales executive with strong knowledge of the Pacific Northwest Market and experience in selling technical products to Enterprise level accounts. The role involves building relationships with key stakeholders, prospecting, selling, and retaining customers, and requires a strong collaborative mentality and ability to navigate complex organizations.

Manager, Software Engineering - AI Product

Company: Figma

Location: USA

Posted Aug 07, 2024

Figma is seeking a Senior Manager to lead teams in developing AI capabilities in their core products. The ideal candidate has experience in hiring and leading teams, driving AI development, and has a track record of crafting fast-moving organizations.

Territory Manager - Standard Products

Company: Johnson Controls International

Location: USA

Posted Aug 07, 2024

Johnson Controls is a global leader in smart, healthy, and sustainable buildings, offering a competitive salary, comprehensive benefits package, and opportunities for growth and development. The company is looking for a sales professional with experience in the Fire Suppression industry to join their team.

Front-End Engineer, Firefox

Company: Mozilla

Location: USA

Posted Aug 07, 2024

Mozilla Corporation is a nonprofit technology company that has shaped the internet for the better over the last 25 years. They make pioneering brands like Firefox and Pocket, and are committed to making the internet better for people.

Licensed Clinical Psychologist

Company: Headway

Location: USA

Posted Aug 07, 2024

Headway is a platform that supports licensed clinical psychologists in launching and growing their private practices. They offer tools and resources to help clinicians earn more through insurance, maintain a flexible schedule, and grow their caseload. The platform is free of charge and accepts various licenses on a state-by-state basis.

Educational Services Sales Manager

Company: Snowflake

Location: USA

Posted Aug 07, 2024

Snowflake is seeking an Educational Services Sales Manager to sell their Educational Services offerings. The ideal candidate has a background in technical education sales, strong communication skills, and experience building global training plans.

Senior Analyst - Medicare Value Based Care Programs

Company: Privia Health

Location: USA

Posted Aug 07, 2024

The job description is for a Senior Medicare Value Based Care Program Analyst at Privia Health, a technology-driven national physician enablement company. The role involves developing a purposed-driven analytics platform to maximize patient health and physician performance, and requires experience in Medicare policy and regulations, as well as proficiency in SQL and SAS.

Territory Manager, Fire Sprinkler

Company: Johnson Controls International

Location: USA

Posted Aug 07, 2024

Johnson Controls is a global leader in smart, healthy, and sustainable buildings, offering a competitive salary, comprehensive benefits package, and opportunities for growth and development. The company is looking for a sales professional with experience in the Fire Suppression industry to join their team.

Data Analyst

Company: Modern Health

Location: USA

Posted Aug 07, 2024

Modern Health is looking for a Data Analyst to join their Analytics team. The role involves working with cross-functional teams, designing and building self-service dashboards, and conducting data analyses to improve client satisfaction and retention.

Virtual Sales Specialist

Company: PosiGen

Location: USA

Posted Aug 07, 2024

PosiGen is a people-centric residential solar company that aims to make solar energy accessible to all. The company is looking for a Virtual Sales Specialist to educate prospects on the benefits of solar power and energy efficiency upgrades. The job requires excellent customer service skills, flexibility, and the ability to work weekend, evening, and holiday shifts.

ServiceNow Engineering Manager

Company: HubSpot

Location: USA

Posted Aug 07, 2024

HubSpot is looking for a ServiceNow Engineering Manager to lead the development team in designing and implementing innovative solutions to empower business partners. The role requires technical expertise, leadership skills, and experience with ServiceNow platform products.

Senior Product Designer

Company: RevenueCat

Location: USA

Posted Aug 07, 2024

The job posting is for a Senior Product Designer to join a cross-functional product team at RevenueCat. The team is looking for a designer with 6+ years of experience who can help build a web billing and checkout experience. The job offers a competitive salary, equity, and a fully remote work environment.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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