Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Senior Application Security Consultant

Company: DirectDefense

Location: USA

Posted Aug 07, 2024

DirectDefense is seeking an Application Security Consultant to join their dynamic team. The successful candidate will have strong technical skills, interpersonal skills, and the ability to communicate complex security topics. The role involves performing network application penetration testing, developing comprehensive reports, and collaborating with the Application Security and Compliance team.

Director RMM Sales

Company: 1Password

Location: USA

Posted Aug 07, 2024

1Password is a company that provides a password manager and other security tools. They are looking for a leader to manage their RMM (Remote Monitoring and Management) channel. The job requires experience in channel development, sales, or business development, and strong leadership and management skills. The company offers a competitive salary, benefits, and a remote work environment.

Sr. Data Engineering Delivery Architect (Azure Data Services)

Company: Rackspace

Location: USA

Posted Aug 07, 2024

The job posting is for a Data Architect role at Rackspace Cloud, requiring 10+ years of experience in leading engagements and deploying data solutions on Azure. The role involves designing and implementing modern data platforms, collaborating with customers and engineering teams, and presenting recommendations to clients.

Enterprise Account Executive

Company: TrueML

Location: USA

Posted Aug 07, 2024

TrueML is a mission-driven financial software company that aims to create better customer experiences for distressed borrowers. The company uses machine learning to engage each customer digitally and adjust strategies in real-time. TrueML Shared Services is a category-defining company that combines machine learning with a human-based approach to transform debt resolution and get people on the path towards financial health.

Executive Director, Therapeutics Marketing

Company: Revance

Location: USA

Posted Aug 07, 2024

The job description is for an Executive Director of Therapeutics Marketing, responsible for developing and implementing marketing strategies for DAXXIFY. The role requires a seasoned marketing expert with a strong track record of commercial success in the biotechnology industry. The company offers competitive compensation, flexible PTO, and a range of benefits.

Staff Frontend Software Engineer - Host Calendar

Company: Airbnb

Location: USA

Posted Aug 07, 2024

The Host Calendar team is looking for a Staff Frontend Software Engineer to help create tools for Airbnb hosts. The ideal candidate has an excellent eye for visual detail and a pragmatic approach. The role involves collaborating with cross-functional partners to design and deliver high-quality products.

Senior Data Scientist - ML

Company: Twitch

Location: USA

Posted Aug 07, 2024

Twitch is looking for an experienced Data Scientist to lead the development of frameworks that deepen understanding of engagement at Twitch. The role involves developing and deploying machine learning models, leading the model development process, and delivering insights to deepen understanding of viewers and creators on Twitch.

Senior Business Development Representative

Company: Innovecs

Location: USA

Posted Aug 07, 2024

Innovecs is a global digital transformation tech company looking for a Senior Business Development Representative to create a pipeline of leads. The ideal candidate has excellent communication and strategic thinking skills and thrives in a fast-paced environment. The company offers flexible hours, competitive compensation, and a range of benefits.

Senior Security Engineer - Platform Security

Company: Grafana Labs

Location: USA

Posted Aug 07, 2024

Grafana Labs is hiring a Security Engineer for their Platform Security squad. The role involves working on cloud security features, writing and shipping code, and simplifying secure decision-making for engineers. The company values collaboration, communication, and respect, and is looking for someone who is comfortable working in a remote-first company and is eager to learn and grow.

Staff Backend Engineer - Developer Platform

Company: Webflow

Location: USA

Posted Aug 07, 2024

Webflow is a leading visual development platform that enables people to build websites visually, saving engineering time. The company is looking for a Staff Backend Engineer to help build a best-in-class platform for apps and integrations.

Provider Relations Rep I

Company: American Specialty Health Incorporated

Location: USA

Posted Aug 07, 2024

American Specialty Health Incorporated is seeking a customer service representative to join their Provider Relations Team. The ideal candidate will provide high-quality customer service, respond to practitioner inquiries, and maintain confidentiality.

Sr Manager - MSP Sales

Company: 1Password

Location: USA

Posted Aug 07, 2024

The job posting is for a Senior Manager MSP Sales position at 1Password, a company that values simplicity, honesty, and a human-centric approach. The role involves owning and driving growth within the MSP channel, building strong professional relationships with key partners, and developing a strategic sales plan to achieve sales targets.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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