Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Sr. Machine Learning Engineer

Company: AKASA

Location: USA

Posted Aug 07, 2024

AKASA is a company that provides generative AI solutions for the healthcare revenue cycle. They have raised over $205M in funding and have a strong team with experience in machine learning and data engineering. The company is committed to building an inclusive workplace and has been recognized for its innovative approach to healthcare.

VP - Data Partnerships

Company: StackAdapt

Location: USA

Posted Aug 07, 2024

StackAdapt is a self-serve advertising platform that specializes in multichannel solutions. The company is looking for a VP Data Partnerships to build data product partnerships and enhance its data offerings globally. The role requires experience in building data product partnerships, commercial pricing, and go-to-market motion.

Senior Digital Ads Strategist

Company: MissionWired

Location: USA

Posted Aug 07, 2024

MissionWired is a company that helps non-profit organizations and Democratic organizations create fundraising strategies and campaigns. They have a team of experts who work together to design and implement digital advertising campaigns that deliver results. The company is looking for a Senior Digital Ads Strategist to join their team.

Java Engineer

Company: Oddball

Location: USA

Posted Aug 07, 2024

Oddball is hiring a Java Engineer to work on a pivotal Federal program that is making a positive impact on millions of Americans daily lives. The company values learning, growth, and making a big impact, and offers competitive compensation and benefits.

Enterprise Account Executive - Retail

Company: Anaplan

Location: USA

Posted Aug 07, 2024

Anaplan is hiring an ENTERPRISE ACCOUNT EXECUTIVE for our Retail vertical. The role involves selling Anaplan's versatile platform to industry leaders, helping them achieve their business goals and setting them up for the future.

Managing Strategist - Ads Strategy

Company: MissionWired

Location: USA

Posted Aug 07, 2024

MissionWired is a direct marketing agency that helps nonprofits and Democratic organizations create fundraising strategies and campaigns. They are seeking a Managing Strategist Ads Strategy to lead the strategy and drive innovation for their clients.

Sr. Fullstack Engineer II - Assessments Experience Product

Company: Khan Academy

Location: USA

Posted Aug 07, 2024

Khan Academy is a nonprofit organization that aims to provide a free world-class education to anyone, anywhere. The company values diversity, equity, and inclusion, and is committed to improving learning outcomes for students worldwide. The role is focused on providing equitable solutions to historically underresourced communities, and the company offers a range of benefits and perks to its employees.

Engineering Director - Supply Engineering

Company: Lime

Location: USA

Posted Aug 07, 2024

Lime is a shared electric vehicle company on a mission to build a sustainable future. They are seeking an Engineering Director to lead their Supply Engineering organization and are offering a competitive salary range of $220,000 to $300,000.

VP of Strategic Accounts (AI Training)

Company: Invisible Technologies

Location: USA

Posted Aug 07, 2024

Invisible is a technology-enabled service company that provides solutions to complex business problems. They have experienced exponential growth and are looking for a VP of Strategic Accounts to maintain and expand client relationships.

Principal Software Engineer

Company: Restaurant365

Location: USA

Posted Aug 07, 2024

Restaurant365 is a SaaS company that provides a cloud-based platform for restaurants. They are looking for a Principle Software Engineer to lead the development effort for multiple teams. The role requires expertise in C, SQL databases, enterprise software, cloud computing, and mobile applications.

Machine Learning Engineer

Company: SupportLogic

Location: USA

Posted Aug 07, 2024

The job posting is for a Machine Learning Engineer position at SupportLogic, a company that creates and leverages cutting-edge ML models. The role involves improving ML organization efficiency, increasing customer confidence, and rolling out new ML products quickly and efficiently. The company offers a range of benefits, including unlimited PTO, equity stock options, and a commitment to diversity and inclusion.

VP - Enterprise Revenue

Company: Upwork

Location: USA

Posted Aug 07, 2024

Upwork is a work marketplace that enables companies and talent to work together. The company is looking for a VP of Enterprise Revenue to lead the rapid expansion of their enterprise sales team. The ideal candidate has a proven track record of defining a robust sales strategy to scale revenue and bring in net new accounts.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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