Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Experienced Product Manager - Network Platform

Company: Plaid

Location: USA

Posted Aug 08, 2024

Plaid is a company that aims to empower people to take control of their finances by building tools and experiences that developers use to create their own products. The company is dedicated to making financial data more accessible and equitable.

Design Program Manager

Company: Eventbrite, Inc.

Location: USA

Posted Aug 08, 2024

Eventbrite is a global self-service ticketing and experience technology platform that serves a community of hundreds of thousands of event creators. The company is looking for an experienced and dynamic Design Program Manager to lead multiple workstreams and improve work management practices.

Controller

Company: Burklandassociates

Location: USA

Posted Aug 07, 2024

Burkland Associates is a remote-first company that accelerates dreams by providing professional services to startups. They are looking for a dynamic teammate with experience in cryptocurrency, blockchain, and NFTs to join their team.

Staff Software Engineer

Company: Shippo

Location: USA

Posted Aug 07, 2024

Shippo is a shipping layer of the internet, aiming to make merchants successful through world-class shipping. The company is looking for an experienced engineer to design, implement, and deploy software services with high SLAs. The role requires a strong understanding of object-oriented programming, experience with serverside programming languages, and excellent communication skills.

Front-End Developer

Company: Reserv

Location: USA

Posted Aug 08, 2024

Reserv is an insurtech company that is revolutionizing the claims industry by using AI and automation technology. They are looking for a frontend engineer to join their team and help shape the future of their technology and platform.

Senior Product Manager - Mobile

Company: Mercury

Location: USA

Posted Aug 07, 2024

Mercury is a financial technology company building a banking stack for startups. They are looking for a product manager to define the future vision of Mobile and deliver a high-quality end-to-end experience for users.

Director, Global Partner Marketing

Company: Vasion

Location: USA

Posted Aug 07, 2024

Vasion is looking for a Director of Global Partner Marketing to lead the global partner marketing team, develop and execute strategies, and build strong relationships with partners. The company offers a flexible working environment, competitive pay, and a range of benefits.

Principal Product Manager, Risk

Company: Gusto, Inc.

Location: USA

Posted Aug 07, 2024

The Principal Product Manager is responsible for owning risk management and fraud prevention for Gusto Global products. The role involves building products and services that help manage fraud and credit risk while enabling positive user experiences.

Director of Onboarding

Company: Cloudbeds

Location: USA

Posted Aug 08, 2024

The Director of Onboarding plays a pivotal role in shaping the first impression of clients with our technology solutions. The role is responsible for developing and executing comprehensive onboarding strategies, ensuring seamless implementations, and delivering unparalleled support to clients.

Senior Systems Administrator

Company: Verra Mobility

Location: USA

Posted Aug 07, 2024

Verra Mobility is a global leader in smart mobility, developing technology-enabled solutions to help the world move safely and easily. The company is fostering the development of safe cities and creating smart roadways, serving the world's largest commercial fleets and rental car companies.

Product Analyst

Company: Flume Health

Location: USA

Posted Aug 08, 2024

Flume Health is a software company that connects healthcare data for efficient administration. They are seeking a Product Analyst to join their growing company, with a focus on data integration and healthcare payer space.

Enterprise Account Executive

Company: Databricks

Location: USA

Posted Aug 08, 2024

The job posting is for an Enterprise Account Executive at Databricks, requiring experience in selling into Healthcare accounts, understanding of cloud technologies, and ability to close deals. The company offers a comprehensive benefits package, pay range transparency, and commitment to diversity and inclusion.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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