Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Manager - Customer Onboarding

Company: brightwheel

Location: USA

Posted Aug 08, 2024

Brightwheel is a technology brand in early education, seeking a Manager of Customer Onboarding to build and lead the customer onboarding team. The company is committed to creating a diverse and inclusive work environment and offers a competitive compensation package.

Senior Solutions Architect - Post Sales

Company: Level AI

Location: USA

Posted Aug 08, 2024

Level AI is a Series C startup that revolutionizes customer engagement by transforming contact centers into strategic assets. The company leverages advanced technologies to extract deep insights from customer interactions and empowers organizations to enhance customer experience and drive growth.

Senior Technical Writer - Documentation

Company: Weights & Biases

Location: USA

Posted Aug 08, 2024

Weights amp Biases is a company that provides tools for AI developers. They have a mission to build the best developer tools for machine learning and have a comprehensive AI developer platform. They are a Series C company with $250M in funding and over 200 employees. They serve over 1000 customers and have a rapidly growing user base.

Service Desk Administrator I - Orders & Billing

Company: Pax8

Location: USA

Posted Aug 08, 2024

The Service Desk Admin I Orders amp Billing team is responsible for addressing basic billing scenarios, processing orders, and resolving support cases. They work directly with partners and internal teams to ensure successful orders and billing. The ideal candidate has at least two years of experience, excellent analytical and problem-solving skills, and a passion for learning.

Senior Data Analyst (Marketing Analytics)

Company: G-P

Location: USA

Posted Aug 08, 2024

The company is looking for a Senior Data Analyst Marketing Analytics to analyze website data, optimize user experience, and support marketing initiatives. The role requires expertise in data analytics tools, strong business acumen, and excellent communication skills.

Sales Training Specialist

Company: brightwheel

Location: USA

Posted Aug 08, 2024

Brightwheel is a technology brand in early education that aims to provide high-quality education for every child. The company is committed to diversity and inclusivity, and is looking for a Sales Training Specialist to coach and develop sales representatives.

Solutions Engineer

Company: Snyk

Location: USA

Posted Aug 08, 2024

The job posting is looking for a Solutions Engineer to work with customers, providing technical guidance and expertise. The role requires a deep understanding of the developer landscape, AI Copilot capabilities, and Snyk platform. The ideal candidate should have experience in solution engineering, development, or enterprise security consulting, with a proven track record of managing and exceeding customer expectations.

Manager - Revenue

Company: 1Password

Location: USA

Posted Aug 08, 2024

1Password is a company that provides a password manager service. They are looking for a Manager Revenue Accounting to oversee the accuracy and reporting of revenue results. The role requires technical accounting skills, excellent people management skills, and the ability to work under tight deadlines.

Principal Product Manager - AI

Company: Webflow

Location: USA

Posted Aug 08, 2024

Webflow is looking for a Principal Product Manager for AI to lead the development of AI-powered products and drive growth and innovation. The role requires a minimum of 10 years of experience in product management, AI, or a related field, and a strong analytical and strategic thinking skills.

Head of Sales

Company: Runway

Location: USA

Posted Aug 08, 2024

Runway is looking for a Head of Sales to build out their GTM function. The role requires an experienced and entrepreneurial Sales leader who can build and lead a world-class team, position the team for growth, and become a thought leader in the industry.

Senior Machine Learning Engineer

Company: Curai

Location: USA

Posted Aug 08, 2024

Curai Health is a mission-driven startup that aims to improve access to care at scale through AI-powered virtual clinics. They are looking for a Senior ML Engineer to join their team and develop AI systems for patient and physician-facing product features.

Senior Cloud Optimization Business Consultant

Company: Rackspace

Location: USA

Posted Aug 08, 2024

Rackspace Technology is looking for a Senior Cloud Business Consultant to join their Cloud Optimizer team. The role involves helping customers optimize their cloud resources, developing business intelligence, and presenting conclusions clearly. The ideal candidate should have experience in customer-facing roles, data analysis, and cloud management.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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