Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Senior Product Manager (B2B)

Company: Wonolo

Location: USA

Posted Aug 06, 2024

Wonolo is a two-sided job marketplace that serves over 2 million frontline workers, providing them access to flexible and consistent job opportunities across the United States within minutes. The company is looking for a Senior Product Manager to join their Requestor team, responsible for managing the entire product lifecycle from concept to launch.

Director - Data & Platform Engineering

Company: 1Password

Location: USA

Posted Aug 06, 2024

1Password is looking for a Director of Data Engineering to join their growing team. The ideal candidate will have experience in data engineering, project management, and leadership. The role involves establishing a data engineering platform and infrastructure strategy, recruiting and leading a team, and working with complex problems.

District Leader

Company: ClassDojo

Location: USA

Posted Aug 06, 2024

ClassDojo aims to provide every child with an education they love. They started by building a powerful network for communication and are now using it to give kids the best learning experiences. The company is committed to equal employment opportunity and has a distributed workforce.

Executive Communications Director

Company: Workiva

Location: USA

Posted Aug 06, 2024

The job posting is for an Executive Communications Director who will develop and execute a strategic executive communications plan for the CEO, driving brand awareness and advancing critical business objectives. The role requires a talented writer and storyteller with experience in CSuite speech writing and executive communications.

Staff Software Engineer - Back End

Company: Sprout Social

Location: USA

Posted Aug 06, 2024

Sprout Social is looking to hire a Staff Software Engineer to join their Customer Experience Engineering team. The role involves building tools to help customers automate tasks, and the company offers a range of benefits, including flexible paid time off and a wellness program.

Product Manager - Workforce

Company: Restaurant365

Location: USA

Posted Aug 06, 2024

Restaurant365 is a SaaS company that provides a cloud-based platform for restaurant accounting and backoffice operations. They are looking for a Product Manager to drive their workforce product line forward, with a focus on empowering team members and producing top-notch results.

Senior Product Manager

Company: dscout

Location: USA

Posted Aug 06, 2024

dscout is a company that values research and building products for people. They are looking for a Senior Product Manager to join their team, who will work closely with customers and partners to define and execute the product roadmap.

New Logo Account Executive

Company: Venafi

Location: USA

Posted Aug 06, 2024

The job posting is for a New Logo Account Executive at Venafi, a company that specializes in machine identity management. The ideal candidate will have experience in B2B software sales, a history of quota attainment, and the ability to build relationships with executive decision makers. The company offers a competitive benefits package and a collaborative work environment.

Engineering Team Lead

Company: Clipboard Health

Location: USA

Posted Aug 06, 2024

The company Clipboard Health is looking for a Team Lead to lead a globally distributed team. The team lead will be responsible for process delivery and execution, partnering with product managers and customers, and ensuring high-quality output. The company values customer centricity, urgency, curiosity, and ownership, and has a flexible working environment.

Senior Product Designer

Company: Kraken

Location: USA

Posted Aug 06, 2024

Kraken is a mission-focused company that aims to accelerate the global adoption of crypto, providing a platform for users to achieve financial freedom and inclusion. The company is looking for a Senior Product Designer to join their Core Experience team, responsible for defining the overall user experience for Kraken products.

Regional Sales Manager

Company: Mosaic

Location: USA

Posted Aug 06, 2024

Mosaic is seeking a Regional Sales Manager to support their solar loan platform, with a focus on growing and supporting preferred installers and their sales representatives. The role requires experience in B2B sales and account management, as well as knowledge of lending platform financial products.

Senior Backend Engineer

Company: DuckDuckGo

Location: USA

Posted Aug 06, 2024

DuckDuckGo is a privacy-focused internet company that has been building its all-in-one product for over a decade. They have a private search engine, browser, and extensions that have been downloaded over 250 million times. They are looking for a Senior Backend Engineer to help shape their all-in-one privacy solution and join their mission to show the world that protecting online privacy can be simple.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

Related Pages