Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Senior Product Marketing Manager

Company: Canva

Location: USA

Posted Aug 07, 2024

The job description is for a senior product marketing role at Canva, a company that is growing rapidly. The role involves developing and executing go-to-market strategies, conducting market research, and collaborating with cross-functional teams. The company offers a range of benefits, including equity packages, health benefits, and flexible leave options.

Client Relations Specialist

Company: QuinStreet

Location: USA

Posted Aug 06, 2024

The job description is for a Client Relations Specialist who provides operational and transactional support to clients. The responsibilities include receiving calls, researching requests, and resolving customer concerns. The ideal candidate has excellent communication skills, attention to detail, and the ability to work in a fast-paced environment.

Senior Product Design Manager - Payroll Services

Company: Gusto, Inc.

Location: USA

Posted Aug 07, 2024

The job posting is for a Senior Product Design Manager at Gusto, responsible for leading a team of designers to create guided experiences for employers. The role requires 8+ years of Product Design experience, with a focus on complex domains, and a deep understanding of technical systems.

Account Executive - Billing (Strategic and Enterprise)

Company: Stripe

Location: USA

Posted Aug 06, 2024

Stripe is a financial infrastructure platform that aims to increase the GDP of the internet. The company is looking for an Account Executive to drive growth through sales and product expertise.

Senior Manager, Collections Risk Strategy

Company: Octane Lending

Location: USA

Posted Aug 07, 2024

Octane is a company that provides a digital buying experience for recreational purchases, such as powersports vehicles and RVs. They are hiring a Risk Manager to lead projects related to collections management and loss forecasting. The role requires experience in analytics, collections, or credit, and offers a competitive salary and benefits package.

Software Engineer - Data & Models

Company: Gauntlet

Location: USA

Posted Aug 07, 2024

Gauntlet is a company that specializes in quantitative research and optimization of DeFi economics, managing market risk and optimizing growth for protocols. They publish cutting-edge research and are dedicated to enhancing the industry's understanding of decentralized systems.

Power Platform Architect

Company: Simple Technology Solutions

Location: USA

Posted Aug 06, 2024

Simple Technology Solutions is a company that values innovation, employee-centricity, and collaboration. They offer a range of benefits, including a $5000 HUBZone bonus, and are looking for a Power Platform Architect to join their team.

Technical Project Manager

Company: Revinate

Location: USA

Posted Aug 07, 2024

Revinate is seeking a Technical Project Manager to lead complex technology projects. The ideal candidate will have technical expertise, project management skills, and leadership abilities. The role demands a deep understanding of software development lifecycles, agile methodologies, and a passion for delivering cutting-edge solutions.

Deal Desk Specialist

Company: Restaurant365

Location: USA

Posted Aug 07, 2024

Restaurant365 is a SaaS company that provides a cloud-based platform for restaurant accounting and backoffice operations. They are looking for a Deal Desk Specialist/Analyst to work with their Sales Operations team to build out the next phase of Deal Desk operations. The role involves creating and maintaining accurate pricing and contract data, assisting sales in navigating complex internal and external requirements, and working closely with key stakeholders across the company.

Sales Development Representative

Company: NielsenIQ

Location: USA

Posted Aug 06, 2024

The job description is for a Sales Development Representative (SDR) at NielsenIQ, a company that provides consumer intelligence and insights. The role involves qualifying inbound inquiries, outbound prospecting, and supporting events. The ideal candidate is a self-starter with excellent communication skills and a positive attitude.

Associate Territory Account Manager

Company: Rand Worldwide, Inc

Location: USA

Posted Aug 07, 2024

IMAGINiT Technologies is looking for an Associate Territory Account Manager to join their team and grow with them. The ideal candidate will have experience in sales and be able to build rapport with customers, identify unmet needs, and provide value. The company is expanding its Inside Sales Team and is looking for a motivated and driven individual to join their team.

Real Manager

Company: Yottaa

Location: USA

Posted Aug 07, 2024

Yottaa is seeking an experienced Renewals Manager to spearhead the renewals function for their SaaS software subscriptions. The role requires a deep understanding of Yottaa's value proposition and solutions, as well as a consistently organized approach to renewals management.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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