Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Solution Specialist- Supplier

Company: Globalhealthcareexchangeinc

Location: USA

Posted Aug 04, 2024

The job description is for a Solutions Specialist at GHX, a healthcare business and data automation company. The role involves partnering with field sales representatives to develop account-winning strategies, providing product sales support, and delivering functional and technical expertise. The ideal candidate will have strong presentation skills, business acumen, and the ability to collaborate with internal stakeholders.

Mining Services Aftermarket Sales Specialist

Company: Bosch Group

Location: USA

Posted Aug 04, 2024

Bosch Rexroth is a company that values innovation, technology, and making a positive impact on the world. They are looking for dynamic and creative individuals to join their team and work on challenging projects. The company offers a supportive and encouraging work environment, opportunities for growth and development, and a balance between work and home life.

Retail Engagement Analyst

Company: RetailNext

Location: USA

Posted Aug 05, 2024

The job posting is seeking a Retail Engagement Analyst to work with various companies, analyzing shopper behavior and optimizing the consumer experience through big data analytics. The role involves data expertise, retail engagement management, and collaboration with different teams.

Industry Field CTO - Media & Entertainment

Company: Snowflake

Location: USA

Posted Aug 05, 2024

Snowflake is seeking an Industry Field CTO for Communications Media and Entertainment to join their Field CTO Organization. The role involves working with strategic customers, driving co-innovation programs, and collaborating with internal and external leadership. The ideal candidate has 10+ years of architecture experience, is well-versed in the Communications Media and Entertainment industry, and has a broad range of experience with technical and design direction.

Program Manager

Company: Attentive

Location: USA

Posted Aug 04, 2024

Attentive is a leading AI-powered SMS and email marketing platform that helps businesses achieve hyperpersonalized communication with their customers. The company is trusted by over 8000 leading brands and has been recognized for its growth and innovation.

Principal Leader, Growth Products

Company: Cloudflare

Location: USA

Posted Aug 04, 2024

Cloudflare is a technology company that aims to build a better Internet. They are looking for a PLG leader to grow their free customer base and improve the experience for their free customers.

Associate Counsel

Company: Vetcove

Location: USA

Posted Aug 04, 2024

Vetcove is a growing company seeking an experienced Associate Counsel to join their legal team. The role requires a proactive business-oriented attorney with a strong background in commercial contracting, tech transactions, and corporate governance.

Account Manager

Company: Gravie

Location: USA

Posted Aug 05, 2024

Gravie is a company that aims to improve healthcare through innovative consumer-centric solutions. They are looking for an Account Manager to join their team, who will work closely with clients to understand their needs and exceed their expectations.

Account Executive (Director, Strategic Accounts)

Company: OfferFit

Location: USA

Posted Aug 04, 2024

OfferFit is looking for a driven Account Executive Director of Strategic Accounts to join their team. The role involves winning and growing business by owning new and existing senior customer relationships. The company offers a competitive benefits package, including generous PTO, 100 remote work environment, and opportunities for growth and development.

Director of Compliance

Company: Automattic

Location: USA

Posted Aug 05, 2024

The text describes the growth of WordPress VIP, a leading content management platform, and its expansion into the public sector. It also mentions the need for an experienced leader to guide the company's compliance function.

BI Analyst / Senior BI Analyst

Company: Getaround

Location: USA

Posted Aug 04, 2024

Getaround is a carsharing marketplace that connects safe, convenient, and affordable cars with people who need them. The company is looking for a Business Intelligence Analyst or Senior Business Intelligence Analyst to join their growing international team.

Penetration Tester

Company: Bishop Fox

Location: USA

Posted Aug 04, 2024

Bishop Fox is a leading authority in offensive security, providing solutions for continuous penetration testing, red teaming, and more. They are looking for talented professionals to help secure complex software and technologies.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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