Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Sales Training Manager

Company: brightwheel

Location: USA

Posted Aug 04, 2024

Brightwheel is a technology company that aims to provide high-quality early education for every child. They are looking for a Sales Training Manager to coach and develop sales representatives. The company is committed to diversity and inclusion and offers a competitive compensation package.

Account Executive - Strategic

Company: Conga

Location: USA

Posted Aug 04, 2024

The job posting is for a Strategic Account Executive at Conga, requiring a customer-centric and inquisitive approach. The role involves developing and closing strategic sales opportunities, with a focus on Salesforce.com customers. The company offers a competitive compensation package and a dynamic work environment.

Unqork Engineer

Company: Unqork

Location: USA

Posted Aug 04, 2024

Unqork is a company that provides an Enterprise App Cloud solution, allowing organizations to create and manage applications in the cloud with zero code. The company is looking for a UDesigner Engineering Manager to lead the creation of a new market-defining Creator Experience. The job requires 3+ years of software development experience, experience working with Product Managers, Designers, and QA, and a combination of service orientation and solution-minded approach.

Technical Due Diligence Consultant (Spanish Speaking)

Company: Crosslake Technologies LLC

Location: USA

Posted Aug 04, 2024

The job posting is for a remote position that requires a business fluent Spanish speaker to work with technology companies and private equity firms. The role involves identifying improvements in existing technology organizations, processes, and tools, and implementing solutions from scratch. The ideal candidate has strong technical acumen, knowledge in at least one of the specified areas, and an action-oriented personality.

Solution Consultant - Environmental, Social, and Governance

Company: Workiva

Location: USA

Posted Aug 04, 2024

The job requires a Solution Consultant to provide presales support for Workiva's Environmental Social and Governance (ESG) solution, working with customers and prospects to identify areas where Workiva's solutions align with their needs. The role involves developing example solutions, prototypes, and proofs of concept to demonstrate the value of Workiva's solutions.

Customer Engagement Specialist - Education

Company: brightwheel

Location: USA

Posted Aug 04, 2024

Brightwheel is a technology brand in early education that aims to provide high-quality education for every child. The company is committed to diversity and inclusivity, and is looking for a sales representative to focus on upselling existing customers to its education department.

Senior/Principal Statistical Programmer Consultant

Company: ClinChoice

Location: USA

Posted Aug 04, 2024

ClinChoice is a global full-service CRO searching for a Principal/Senior Statistical Programmer Consultant to join one of their clients. The role requires high technical skills and thorough industry knowledge to independently perform programming tasks. The company offers a strong focus on quality, professional development, and a supportive culture.

Senior Security Compliance Engineer (Dedicated Markets)

Company: GitLab

Location: USA

Posted Aug 04, 2024

The job posting is seeking a Senior Security Compliance Engineer to support the Security Compliance Dedicated Markets team. The ideal candidate will have a robust background in cybersecurity and compliance, with experience in achieving and maintaining security certifications. The role involves developing and implementing GRC strategies, working closely with highly regulated customers, and providing training and guidance to internal teams and customers.

Senior Site Reliability Engineer

Company: Magic Leap, Inc.

Location: USA

Posted Aug 04, 2024

Magic Leap is a pioneer in spatial computing, developing groundbreaking augmented reality technology. The company is looking for a Senior Software Engineer to join their Site Reliability team, responsible for ensuring the safe, swift, and reliable delivery of services to customers.

Staff Product Manager

Company: Shippo

Location: USA

Posted Aug 04, 2024

Shippo is a shipping layer of the internet that provides world-class shipping solutions to ecommerce businesses, marketplaces, and logistics infrastructure providers. The company is seeking a Staff Product Manager to develop and execute a strategic roadmap for its Label and Rating APIs.

Sr. Counsel - Privacy

Company: MyFitnessPal

Location: USA

Posted Aug 04, 2024

MyFitnessPal is looking for a Sr Counsel Privacy to join their Legal team. The role involves advising on and ensuring compliance with global data privacy laws, drafting and updating consumer-facing terms, and collaborating with product and engineering teams to integrate privacy considerations into product design.

People Operations Project Coordinator

Company: Grafana Labs

Location: USA

Posted Aug 04, 2024

The People Team Project Coordinator is responsible for supporting the People Team Leaders on their projects, handling operational responsibilities, and providing administrative support. The ideal candidate will be organized, detail-oriented, and passionate about people.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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