Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Senior GTM Technical Enablement Manager

Company: Grafana Labs

Location: USA

Posted Aug 04, 2024

Grafana Labs is looking for a Senior GTM Technical Enablement Manager to join their rapidly growing organization. The ideal candidate will have a SE background and experience in adapting technical enablement programs. The role requires cross-functional excellence and collaboration with key stakeholders.

Senior Full Stack Engineer

Company: Teleport

Location: USA

Posted Aug 04, 2024

Teleport is a market leader in IdentityNative Infrastructure Access Management, providing a secure and efficient way to access infrastructure. The company is headquartered in Oakland, California, and has a remote-first work culture. Teleport is used by leading companies and has received numerous awards for its business and culture leadership.

Experienced Security Engineer

Company: WorkOS

Location: USA

Posted Aug 04, 2024

WorkOS is a developer platform that helps make apps enterprise-ready. They are looking for a full-stack engineer to build security-related product features. The company offers competitive pay, substantial equity grants, and a range of benefits.

Senior Unqork Engineer

Company: Unqork

Location: USA

Posted Aug 04, 2024

Unqork is a company that provides an Enterprise App Cloud solution, allowing organizations to create and manage applications in the cloud with zero code. The company is looking for a UDesigner Engineering Manager to lead the creation of a new market-defining Creator Experience. The job requires 5+ years of software development experience, experience working with Product Managers, Designers, and QA, and a combination of service orientation and solution-minded approach.

Senior Account Executive - Real Estate

Company: Newfront

Location: USA

Posted Aug 04, 2024

Newfront is building the modern insurance experience, reimagining the experience for clients, prospects, and employees, and changing the approach to start and end with the client. The company values people, wellness, and a high-performance culture.

Director - Revenue Operations

Company: StackAdapt

Location: USA

Posted Aug 04, 2024

StackAdapt is a self-serve advertising platform that specializes in multichannel solutions. The company is hiring a Director of Revenue Operations to drive operational excellence and develop strategies to support the core sales organization.

(Senior) Full Stack Engineer

Company: Gradient AI

Location: USA

Posted Aug 04, 2024

Gradient AI is a fast-growing startup that offers a fun team-oriented culture, generous stock options, and ample opportunities to learn and take on new responsibilities. They are looking for full-stack engineers to integrate Machine Learning models into client-facing applications.

Payer Enrollment & Credentialing Audit Manager

Company: Privia Health

Location: USA

Posted Aug 04, 2024

The job description is for a Payer Enrollment and Credentialing Audit Manager at Privia Health. The role involves conducting daily audits of Medicare applications, tracking errors, and making recommendations for process improvements. The job requires 5+ years of experience in Medicare enrollment, managed care, credentialing, billing, and medical staff services, and knowledge of credentialing software such as Verity Credential Stream.

Lead Business Systems Analyst (SAP SuccessFactors)

Company: Magic Leap, Inc.

Location: USA

Posted Aug 04, 2024

Magic Leap is a pioneer in spatial computing, developing groundbreaking augmented reality technology. The company is looking for a Lead Systems Analyst to manage and optimize HR software solutions, including SAP SuccessFactors implementation projects.

Principal People Business Partner - GTM

Company: Apollo

Location: USA

Posted Aug 04, 2024

Apollo is hiring a People Growth and Development team member to support the company's success. The role involves developing talent strategies, creating learning programs, and partnering with leadership to drive business results. The ideal candidate is someone who cares about people, has a growth mindset, and is excited to build the people team of the future.

Associate Principal Scientist - Clinical Outcomes Assessment

Company: ClinChoice

Location: USA

Posted Aug 04, 2024

The job description is for an Associate Principal Scientist in Clinical Outcomes Assessment at ClinChoice, a global full-service CRO. The role involves coordinating global endpoint strategies, providing guidance on implementing instruments into studies, and facilitating alignment of endpoint measures to satisfy regulatory and reimbursement needs.

Account Executive - Enterprise Acquisition

Company: Snowflake

Location: USA

Posted Aug 04, 2024

The job posting is seeking a qualified Account Executive with expertise in the industry and a hunter mentality to expand the Enterprise sales team. The role involves prospecting, developing, and closing business, and requires a track record of success in sales and a solution-based approach to selling.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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