Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Payer Enrollment and Credentialing Auditor

Company: Privia Health

Location: USA

Posted Aug 04, 2024

The job description is for a Payer Enrollment and Credentialing Auditor at Privia Health. The role involves conducting daily audits of Medicare applications, tracking errors, and making recommendations for process improvements. The job requires 5+ years of experience in Medicare enrollment, managed care, credentialing, billing, and medical staff services, and knowledge of credentialing software such as Verity Credential Stream.

Senior Product Designer

Company: Career Renew

Location: USA

Posted Aug 04, 2024

The job posting is seeking a Senior Product Designer with experience in UX, Admin Experience, and Developer Experience to work on a wallet management system and its interfaces. The role requires a passion for creating intuitive user-centric designs and a knack for problem-solving in high-pressure settings.

Team Lead - Senior Agent Team

Company: Upwork

Location: USA

Posted Aug 04, 2024

Upwork is a work marketplace that enables companies and talent to work together, with a focus on trust and innovation. The company serves a wide range of clients, from startups to Fortune 100 companies, and has a global team of professionals.

Regional VP of Sales

Company: OfferFit

Location: USA

Posted Aug 04, 2024

OfferFit is seeking a Regional Vice President to lead a team of Account Executives and Directors of Strategic Accounts. The role involves coaching, management, and strategy development. The company offers a competitive compensation package, including a base salary range of $174,000 to $193,000 per year, plus commission and benefits.

Senior Product Manager

Company: G-P

Location: USA

Posted Aug 04, 2024

The company GP is looking for a Senior Product Manager to lead the overhaul and enhancement of their company website. The ideal candidate will have a proven track record in product management with a strong focus on User Experience, Performance optimization, Web Functionality, Tracking, Analytics, SEO, AB testing, Integrations, Security, and Content Management.

GTM Finance and Strategy Operations

Company: Stripe

Location: USA

Posted Aug 04, 2024

The job posting is for a strategic finance role at Stripe, a financial infrastructure platform. The team is building an elite team to drive financial insight and strategy. The job requires experience in finance, strategy, and analytics, and involves working with key business partners to accelerate long-term growth.

Software Engineer III - Android

Company: MyFitnessPal

Location: USA

Posted Aug 04, 2024

MyFitnessPal is looking for a Senior Android Engineer to join their engineering team. The role involves leading the technical direction of the MyFitnessPal Android app, empowering teammates, and improving code quality. The company encourages diversity and offers a range of benefits.

Principal Product Manager - IaC Platform

Company: Pulumicorporation

Location: USA

Posted Aug 04, 2024

Pulumi is a company that is reimagining how developers and DevOps teams create and manage cloud software. They are looking for a highly technical Product Manager to define the future of their core Pulumi infrastructure-as-code product.

Senior Program Manager

Company: G-P

Location: USA

Posted Aug 04, 2024

The company GP is looking for a Sr Technical Program Manager to work on their marketing ecosystem. The job requires experience in technical program management, Agile methodologies, and strong leadership skills.

Senior Accountant

Company: Inworld AI

Location: USA

Posted Aug 04, 2024

The job posting is for an accounting position that requires experience in financial management, accounting, and financial statements. The job involves various tasks such as month-end close activities, accounts payable and receivable, expense management, and cash management. The job also requires strong analytical and problem-solving skills, excellent communication and organizational skills, and the ability to manage multiple tasks and meet deadlines.

Legal Counsel - Product

Company: DuckDuckGo

Location: USA

Posted Aug 04, 2024

DuckDuckGo is a privacy-focused internet company that has been building its all-in-one product for over a decade. They have a private search engine, browser, and extensions that have been downloaded over 250 million times. They are looking for a Legal Counsel to help shape their all-in-one privacy solution and join their mission to show the world that protecting online privacy can be simple.

Sr. Product Manager

Company: UpKeep

Location: USA

Posted Aug 04, 2024

The job posting is looking for a Sr Product Manager to own the product experience and work closely with partners to create cohesive experiences within the app. The role requires experience in product management, software development, and engineering teams, as well as strong communication and problem-solving skills.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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