Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Strategic Implementation Project Leader

Company: Finexio

Location: USA

Posted Jul 30, 2024

Finexio is seeking a Strategic Implementation Project Manager to lead the implementation of their software solution for clients. The ideal candidate has experience in leading and managing complex software implementation projects, and has a strong track record of delivering projects on time and under budget.

Lead Product Manager, Monetization

Company: Calendly

Location: USA

Posted Jul 29, 2024

Calendly is looking for a Lead Product Manager Monetization to join their Product team. The role involves leveraging product-led growth principles to create seamless product experiences, working closely with Engineering, Design, Marketing, and Customer Success teams, and owning the discovery and delivery of product initiatives.

Product Marketing (Retention)

Company: Maven

Location: USA

Posted Jul 30, 2024

Maven is a company building the university of tomorrow, seeking a role for a world-class instructor to scale their school into a full-time income. The role involves developing a system to nurture the instructor community, improving their earnings, and inspiring evangelism.

Operations Project Manager

Company: Pensa Systems

Location: USA

Posted Jul 29, 2024

Pensa Systems is a fast-growing company that uses AI and computer vision to deliver transformative solutions for the retail industry. They are looking for a Project Manager to manage key client projects and ensure timely and within-scope delivery. The role requires strong project management skills, experience in the retail industry, and excellent communication skills.

Enterprise SaaS Account Executive

Company: H1

Location: USA

Posted Jul 29, 2024

H1 is a company that provides a platform for healthcare information, aiming to promote health equity and build trust in healthcare systems. The company is looking for a seasoned sales professional to join their Commercial team, responsible for managing and stimulating revenue through complex multiple gotomarket strategies.

Account Manager

Company: RocketLit

Location: USA

Posted Jul 29, 2024

The job posting is for an account manager position at InnerOrbitcom, a company that provides NGSS assessments and 3D reports. The company is looking for a candidate with strong listening skills, verbal and written communication, and experience in K12 education. The job involves managing and growing customer relationships, supporting school district accounts, and updating account management resources. The company offers a competitive compensation package, including a base salary, commission, and benefits.

Senior DBA Engineer

Company: GuideIT

Location: USA

Posted Jul 29, 2024

GuideIT is hiring a Senior DBA Engineer with a minimum of 5+ years of experience in database design, development, security, backup, recovery, performance tuning, and troubleshooting. The job requires advanced skills in database design, development, security, backup, recovery, performance tuning, and troubleshooting, as well as experience with Amazon Redshift, Spectrum, PostgreSQL, and OLAP.

Senior Product Manager

Company: OrderGroove

Location: USA

Posted Jul 29, 2024

Ordergroove is a dynamic company looking for a Senior Product Manager to join their team. The company values collaboration, different perspectives, and curiosity, and offers a flexible work-from-anywhere culture, competitive compensation, and a welcoming and supportive environment.

Manager - Payment Operations

Company: brightwheel

Location: USA

Posted Jul 30, 2024

Brightwheel is seeking an experienced fraud risk and compliance expert to lead their Payment Operations Team. The ideal candidate has built and led teams in this functional area before and is comfortable with autonomy, ambiguity, and high levels of responsibility.

Partner Manager - Agencies

Company: Webflow

Location: USA

Posted Jul 30, 2024

Webflow is looking for a Partner Manager to help develop and implement strategies to grow the Webflow partner ecosystem. The role involves building acquisition and business development strategies, managing partner programs, and working cross-functionally with engineering, product, and marketing teams.

Senior Data Analyst

Company: brightwheel

Location: USA

Posted Jul 29, 2024

Brightwheel is a technology brand in early education, aiming to provide high-quality education for every child. They are seeking a Senior Data Analyst to join their Analytics team, with a strong bias towards action and technical skills to surface insights.

Senior C++ Engineer

Company: DuckDuckGo

Location: USA

Posted Jul 29, 2024

DuckDuckGo is a privacy-focused internet company that has been building its all-in-one product for over a decade. They have a private search engine, browser, and extensions that have been downloaded over 250 million times. They are looking for a Senior C++ Engineer to help shape their all-in-one privacy solution and join their mission to show the world that protecting online privacy can be simple.

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

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