Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Senior Strategic Account Executive

Company: Twilio

Location: USA

Posted Jul 29, 2024

Twilio is hiring a Senior Strategic Account Executive to lead relationships with enterprise Communications platform customers. The role requires 12 years of sales experience, expertise in managing quantitative products, and a track record of delivering revenue and gross profit results.

Senior Compliance and Privacy Manager

Company: CareMessage

Location: USA

Posted Jul 29, 2024

CareMessage is a company that aims to improve health equity for people from low socioeconomic backgrounds. They use technology to communicate with patients and provide access to care. The company is looking for a Senior Compliance and Privacy Manager to oversee compliance and ensure that the company is in line with regulations.

Content Writer

Company: Jobs for Humanity

Location: USA

Posted Jul 29, 2024

The job description is for a Content Writer position at Achieve Test Prep, a 100% remote company. The role involves creating persuasive content, including email campaigns, sales enablement content, and authority-level content. The ideal candidate should have a proven track record of excellent writing, strong understanding of marketing principles, and proficiency in SEO and content optimization techniques.

Manager II - Cloud Architecture

Company: Pinterest

Location: USA

Posted Jul 29, 2024

Pinterest is seeking a skilled Manager to lead a team of Cloud Architecture experts. The role involves leading cloud systems engineering at massive scale, forging innovations, and creating world-class performance and stability for 500M+ Pinterest users.

Client Services Representative

Company: Wealthfront

Location: USA

Posted Jul 29, 2024

Wealthfront is a company that prioritizes its clients' interests, offering a range of financial services and products designed to help them achieve their goals. The company's mission is to build a financial system that favors people, not institutions, and it aims to make it easy for people to build long-term wealth on their own terms.

Manager - Marketing Operations

Company: Nextech

Location: USA

Posted Jul 29, 2024

Nextech is looking for a Manager of Marketing Operations to optimize and enhance systems, data, and processes. The role requires experience in marketing operations, HubSpot, and Salesforce, with a focus on building dynamic and automated marketing programs.

Support Specialist, Payroll & Payroll Tax

Company: Restaurant365

Location: USA

Posted Jul 29, 2024

Restaurant365 is a SaaS company that provides a cloud-based platform for restaurant accounting and backoffice operations. They are looking for a Support Specialist Payroll amp Payroll Tax to support their clients and provide a delightful experience. The role requires strong attention to detail, technical know-how, and excellent communication skills.

Happiness Engineer

Company: Flocknote

Location: USA

Posted Jul 29, 2024

Flocknote is seeking a Happiness Engineer to join their small and growing team. The role involves providing technical support, improving user experience, and working closely with churches and organizations. The ideal candidate is tech-savvy, customer-focused, and enthusiastic about the Church.

Content Writer

Company: MyTime

Location: USA

Posted Jul 29, 2024

MyTime is a leading provider of enterprise solutions for franchises and multisite operations in various sectors. They are looking for a skilled Content Writer to join their Marketing team. The ideal candidate will bring expertise in B2B content creation and a strong background in SaaS environments.

RN Acute Care Virtual Health

Company: UCHealth

Location: USA

Posted Jul 29, 2024

UCHealth is a dynamic team that improves lives through learning, healing, and discovery. They offer a competitive total rewards package, including a five-year incentive bonus, and invest in their workforce. The organization values diversity and is committed to making all employment decisions based on valid requirements.

Senior Software Engineer - Enterprise Security

Company: Airbnb

Location: USA

Posted Jul 29, 2024

Airbnb's Enterprise Security team is looking for a Security Engineer to build and enable seamless user experiences. The team provides security expertise from design to implementation, deploys cloud security solutions, and enables deployment of Chrome OS at scale.

Sr. Corporate Strategy Lead - Performance Advertising

Company: Pinterest

Location: USA

Posted Jul 29, 2024

The role is for a Sr Corporate Strategy Lead Performance to drive the transformation of Pinterest into a true performance advertising business, focusing on international revenue and strategic priorities.

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

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