Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Senior Software Engineer - Full Stack

Company: Nuna

Location: USA

Posted Jul 28, 2024

The Nuna Provider Engineering team is building a greenfield consumer-facing Health Systems and Health Care Providers portal. The team is looking for a self-motivated, collaborative, and hands-on problem solver to join their dynamic and fast-paced engineering team.

PMO Manager

Company: RapidAI

Location: USA

Posted Jul 28, 2024

RapidAI is seeking a strategic leader to enhance its services program management operations, driving best practices and supporting structures to improve efficiency, optimization, and consistency across the business.

Senior Solution Architect

Company: Deputy

Location: USA

Posted Jul 28, 2024

Deputy is a global SaaS workforce management company that empowers businesses to build thriving workplaces. They are looking for a Sales Engineer to join their team, with responsibilities including assisting sales reps, providing presales engineering support, and building custom product demonstrations.

R&D AI Engineer

Company: Mechanical Orchard

Location: USA

Posted Jul 29, 2024

Mechanical Orchard is a fast-growing startup that takes a fresh view on old problems. They replace legacy computing systems with a focus on mitigating risk and creating a solid foundation for innovating and adapting. They believe in agile principles and are applying AI to everything they do.

Senior Salesforce Administrator

Company: CALSTART

Location: USA

Posted Jul 28, 2024

The job posting is for a Senior Salesforce Administrator position at CALSTART, a mission-driven industry organization focused on transportation decarbonization and clean air. The role involves managing and optimizing Salesforce CRM, leading technical planning and implementation, and developing custom solutions. The job requires 7+ years of Salesforce administrator experience, management experience, and specific certifications.

Skillbridge Program

Company: Red Canary

Location: USA

Posted Jul 29, 2024

Red Canary is a cybersecurity company that aims to help organizations make better security decisions and protect themselves from cyber threats. They offer a range of services, including training and mentorship programs for veterans, and prioritize their employees' well-being and growth.

Remote Customer Service Rep Up to 19/hour - No Degree Needed

Company: NoGigiddy

Location: USA

Posted Jul 29, 2024

The job posting is looking for motivated individuals to join their remote customer service team. The role involves providing exceptional customer support, resolving issues efficiently, and communicating clearly. The company offers competitive pay, flexible schedule, and opportunity for growth.

Service Consultant - SaaS

Company: Firstup

Location: USA

Posted Jul 29, 2024

Firstup is a company that aims to improve the employee experience by providing a communication platform for the workforce. They have a mission to make work better for every worker and have a world-class customer base. The company values every employee as an owner and encourages teamwork and continuous improvement.

Product Marketing Lead

Company: ClassDojo

Location: USA

Posted Jul 29, 2024

ClassDojo is a company that aims to provide an education platform for children. They have a powerful network for communication and are hiring a product marketer to help grow their product and brand.

Implementation Specialist - Solution Architect

Company: SpryPoint

Location: USA

Posted Jul 28, 2024

SpryPoint is a leading provider of cloud-based solutions for the utility sector, offering advanced billing and customer relationship management tools, as well as powerful analytics and data management capabilities. The company is looking for an experienced Solution Architect to work with utility customers to implement cutting-edge enterprise applications.

Product Design Manager - Core Product

Company: Webflow

Location: USA

Posted Jul 29, 2024

Webflow is a leading visual development platform that enables people to build websites visually, saving engineering time. They are looking for a Product Design Manager to foster the team of designers building the next generation of web design and development products. The role involves reviewing designs, prioritizing user research initiatives, collaborating with data scientists, and advocating for design excellence.

Data Architect (Data & AI)

Company: Concurrency

Location: USA

Posted Jul 28, 2024

Concurrency is a company that embodies innovation and is looking for a full stack Data Architect to help take their Data and AI team to the next level. The ideal candidate will excel at creating modern data solutions to stubborn business problems and enjoys working across the entire data stack.

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

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