Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Program Manager

Company: Intradiem

Location: USA

Posted Jul 28, 2024

Intradiem is a technology company that develops innovative AI-powered Intelligent Automation solutions for customer service teams. They aim to reinvent customer service through automation and have a people-first approach. The company is seeking a Program Manager to join their team.

Engineering Manager, Web Application Development

Company: Heartflowinc

Location: USA

Posted Jul 28, 2024

HeartFlow Inc is a medical technology company advancing the diagnosis and management of coronary artery disease. They are seeking an Engineering Manager to lead the development of interactive web applications that directly impact patient care.

Release Manager

Company: Bungie

Location: USA

Posted Jul 28, 2024

The job description is for a Release Manager at Bungie, responsible for operating a live service game, managing digital storefront presence, and releasing games and updates on multiple platforms. The role requires experience in release management, communication, and coordination, as well as skills in organization, time management, and problem-solving.

Staff Data Analyst - Growth

Company: Stripe

Location: USA

Posted Jul 28, 2024

Stripe is a financial infrastructure platform that aims to increase the GDP of the internet. The company is looking for a senior member to lead analytical projects and provide actionable insights to drive business decisions.

Analytics Engineer

Company: Givebutter

Location: USA

Posted Jul 28, 2024

Givebutter is a nonprofit fundraising and CRM platform that empowers changemakers to raise more, pay less, and give better. The company is certified as a Great Place to Work and is looking for a talented Analytics Engineer to join its growing Data team.

VP of People

Company: Pair Team

Location: USA

Posted Jul 28, 2024

Pair Team is a mission-driven organization that aims to improve the wellbeing of underserved communities by connecting them to high-quality care. They provide wraparound clinical services, upskill community-based organizations, and utilize a proprietary technology platform for care coordination. The company values integrity, embracing challenges, breaking through walls, acting beyond oneself, and putting care first.

Infrastructure Engineer

Company: Bastion

Location: USA

Posted Jul 28, 2024

Bastion is a company that enables businesses to offer web3 products and services through its API and technology stack. They are looking for a software engineer to join their infrastructure team to build and maintain features.

Community Marketing Manager

Company: M13

Location: USA

Posted Jul 28, 2024

Bento is a startup aiming to eliminate food insecurity by providing stigma-free access to nutritious food. They are expanding access to millions of eligible community members through partnerships with Medicaid plans. The Community Marketing Manager role is responsible for growing the Bento member base by establishing and nurturing relationships with community organizations.

Product Manager - Print and Publishing

Company: Mixam

Location: USA

Posted Jul 28, 2024

Mixam is a technology startup that offers great print at great prices with exceptional service. They are looking for a Product Manager to define product vision, strategy, and roadmap, and to collaborate with cross-functional teams to deliver innovative solutions. The company values diversity, equity, and inclusion, and is committed to protecting the environment.

Account Executive I, Catholic Market

Company: Pushpay

Location: USA

Posted Jul 28, 2024

Pushpay is a company that helps organizations and communities come together through mobile apps, management software, and giving technology. They are looking for an Account Executive to join their team, who will work closely with parish leaders to grow the Catholic church with world-class technology.

Cyber Marketing Specialist

Company: Cybereason

Location: USA

Posted Jul 28, 2024

The job posting is seeking a skilled Cyber Marketing Specialist to join their dynamic team. The ideal candidate will develop and implement digital marketing strategies to enhance online presence, attract and engage target audiences, and drive business growth.

Tax Senior Associate

Company: AngelList

Location: USA

Posted Jul 28, 2024

Belltower Fund Group provides fund administration services to the venture space, offering a full-service fund management solution. The company is looking for a Tax Senior Associate to join their team, responsible for executing federal and state income tax compliance for 15,000+ funds.

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

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