Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Regional Project Lead

Company: PSI CRO

Location: USA

Posted Jul 28, 2024

The job description is for a Regional Project Lead in a dynamic global company that cares for its staff, clients, and partners. The role involves managing project teams, ensuring consistency of Clinical Operations processes, and advancing career in clinical research.

Industry Field CTO, Retail

Company: Snowflake

Location: USA

Posted Jul 28, 2024

Snowflake is seeking an Industry Field CTO for Retail and CPG to join their Field CTO Organization. The role involves working with strategic customers, driving innovation, and applying expertise to drive transformational changes in the industry.

Senior DevSecOps Engineer

Company: Raft

Location: USA

Posted Jul 28, 2024

Raft is a customer-obsessed non-traditional small business looking for a Senior DevSecOps Engineer to support their customers and build a real-time data platform for the Department of Defense. The company offers a competitive salary, benefits, and a collaborative work environment.

Senior Product Designer

Company: Discord

Location: USA

Posted Jul 28, 2024

Discord is a platform that aims to provide a space for people to find belonging and connect with others. The company is looking for a product designer to join their team and work on designing features that will be used by millions of people. The job requires a minimum of 5 years of experience designing and shipping web apps, and the ability to work collaboratively with engineers, product managers, and data scientists.

Senior Product Manager

Company: MasterControl Inc

Location: USA

Posted Jul 28, 2024

The job posting is for a Sr Product Manager position at MasterControl, a company that develops SaaS solutions for the life sciences industry. The role involves shaping the future of QMS applications, collaborating with cross-functional teams, and ensuring regulatory compliance. The company offers a competitive compensation package, including a base salary range of $140,000 to $190,000, plus equity and benefits.

Sales Development Representative

Company: Orum

Location: USA

Posted Jul 28, 2024

Orum is a sales conversation platform that accelerates sales teams by empowering salespeople. They are hiring a Sales Development Representative to prospect leads and generate pipeline opportunities. The company offers a range of benefits, including flexibility, vacation policy, and stock options.

Data Scientist, Marketing & Operations Analytics

Company: Coalition, Inc.

Location: USA

Posted Jul 28, 2024

The role of Data Scientist II Marketing amp Operations Analytics involves measuring, understanding, and optimizing marketing channels and sales operations at Coalition. The role requires partnering with stakeholders, using analytics and statistical techniques, and communicating clear actionable strategies.

Accounting Manager

Company: AKASA

Location: USA

Posted Jul 28, 2024

AKASA is a healthcare revenue cycle company that provides generative AI solutions. They have raised over $205M in funding and have a strong team with a proven track record. The company is committed to building an inclusive workplace and offers a range of benefits to its employees.

Senior Staff Machine Learning Engineer, Communication & Connectivity

Company: Airbnb

Location: USA

Posted Jul 28, 2024

The job posting is for a Principal or Senior Staff Engineer role at Airbnb, responsible for developing ML systems and optimizing existing ones. The role requires 12+ years of software engineering experience and a passion for teaching and mentoring. The company is committed to inclusion and diversity, and the role is US Remote Eligible.

Senior Data Analyst

Company: SmarterDx

Location: USA

Posted Jul 28, 2024

The job posting is looking for a Senior Data Analyst to work on big data challenges, build tools, and enhance decision making. The role requires experience in healthcare data, ownership mindset, and product focus. The company offers competitive compensation, benefits, and a remote-first work environment.

Customer Support Operations Manager

Company: SQUIRE

Location: USA

Posted Jul 28, 2024

SQUIRE is a business management system designed for barbershop owners, providing custom-branded tools and resources to help them manage their shop operations and increase revenue. The company is trusted by barbers in over 3,000 shops globally and is committed to supporting shop owners in bridging the gap between their personal craft and business goals.

Customer Marketing Manager (contract)

Company: SQUIRE

Location: USA

Posted Jul 28, 2024

SQUIRE is seeking a dynamic and data-driven Customer Marketing Manager to help optimize onboarding, customer xsell-upsell motions, and freetrial-paid subscriber conversion. The role requires experience in analyzing customer journeys, identifying key areas of optimization, and executing optimizations to drive meaningful business results.

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

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