Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Staff Developer - B2B Admin

Company: 1Password

Location: USA

Posted Jul 26, 2024

1Password is a company that provides a password manager and other security tools. They are looking for a Staff Developer to join their B2B Admin team. The role involves leading the technical direction of two teams, defining technical strategy, and coding best practices. The company offers a range of benefits, including health and wellbeing, growth and future, and flexibility and community.

People Ops Specialist

Company: ClassDojo

Location: USA

Posted Jul 26, 2024

ClassDojo aims to provide every child with an education they love. They have built a powerful network for communication and are now using it to give kids the best learning experiences. The company is committed to equal employment opportunity and has a distributed team.

Director - Product Marketing

Company: Restaurant365

Location: USA

Posted Jul 26, 2024

Restaurant365 is a SaaS company that provides a cloud-based platform for restaurants. They are looking for a product marketing leader to drive the company's product architecture roadmap and product positioning. The role requires 10+ years of B2B SaaS product marketing experience and a strong ability to create compelling product messaging.

Sr. Software Engineer - Solutions Engineering

Company: Pinterest

Location: USA

Posted Jul 26, 2024

Pinterest is looking for a Sr Software Engineer to join Performance Solutions Engineering. The role involves building software solutions to enable advertisers to drive success and growth on the Pinterest platform. The company values individuals who are owners and encourage courageous thinking.

Project Manager

Company: ProArch

Location: USA

Posted Jul 26, 2024

The job description is for a Project Manager who works with various teams to initiate and manage technical implementations. The role requires strong communication and problem-solving skills, as well as experience with project management tools and methodologies.

Head of Enterprise Sales

Company: Creatio

Location: USA

Posted Jul 26, 2024

The job posting is for a Head of Enterprise Sales to drive sales in the USA. The role requires a strong drive for results, leadership capabilities, and people management skills. The company offers a competitive pay, paid leave options, and a vibrant corporate life.

Staff Software Engineer - Backend (Tech Lead)

Company: brightwheel

Location: USA

Posted Jul 26, 2024

Brightwheel is a technology brand in early education, aiming to provide high-quality education for every child. They are seeking a Staff Software Engineer to build a new learning platform. The company values diversity, autonomy, and ownership, and offers a competitive compensation package.

Enterprise Sales Development Representative

Company: Cision

Location: USA

Posted Jul 26, 2024

The job posting is for a sales position at Cision, a company that provides PR, marketing, and social media tools. The job requires experience in SaaS sales, positivity, and determination. The company is committed to diversity, equity, and inclusion.

Lead QA Engineer

Company: D.A. Davidson

Location: USA

Posted Jul 26, 2024

DA Davidson Companies is an independent employee-owned company with a rich history. They are dedicated to conducting business with integrity and ethics, and delivering outstanding service to clients and employees. The company culture is friendly, open, and supportive, and they encourage candid communication and productive engagement.

Senior Manager, Marketing Analytics

Company: Webflow

Location: USA

Posted Jul 26, 2024

Webflow is looking for a Senior Marketing Analytics Manager to help drive business growth with data and insights. The role involves leading a team, analyzing data, and creating visualizations. The company offers a range of benefits, including equity ownership, health insurance, and parental leave.

Product Marketing Manager

Company: BenchPrep

Location: USA

Posted Jul 26, 2024

BenchPrep is a company that provides a cloud-based learning platform for certification credentialing test prep continuing education and training. They are seeking a Product Marketing Manager to drive commercial outcomes and expand their platform to support more learning use cases.

Senior Product Manager - Ads & Sponsorship

Company: Twitch

Location: USA

Posted Jul 26, 2024

Twitch is a live streaming service that empowers communities. The company is looking for a Sr Product Manager to lead the Ad Products team, which aims to help streamers earn money by connecting them with brands. The role requires 5+ years of experience as a Product Manager, experience working on performance ad products, and experience leading cross-functional initiatives.

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

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