Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Title Abstractor

Company: Pippin Title

Location: USA

Posted Jul 27, 2024

Pippin Title is a venture-backed real estate tech startup that offers nationwide comprehensive high-quality technology-driven title search services. They are looking for a Title Abstractor Level II to work with their search team to produce and review searches and title reports.

Visiting Professor - NVCAS

Company: Adtalem Global Education

Location: USA

Posted Jul 27, 2024

Chamberlain University is a regionally accredited institution with a 130-year history, offering various degree programs in nursing and health professions. The university emphasizes a culture of service excellence and care, with a focus on educating diverse healthcare professionals. The NVCAS Visiting Professor position is an online opportunity to provide academic support and coaching to nursing students.

Senior Product Manager

Company: Array

Location: USA

Posted Jul 27, 2024

Array is a financial innovation platform that helps digital brands, financial institutions, and fintechs get compelling consumer products to market faster. The company is focused on providing opportunities for high-performing individuals to have a deep impact in the fast-growing fintech space.

Community Programs Lead

Company: Avive

Location: USA

Posted Jul 27, 2024

Avive Solutions Inc is a VC-backed healthcare technology company developing a next-generation Automated External Defibrillator AED and response system to save lives. They are looking for a full-time Community Programs Lead to expand into new communities with their lifesaving service offerings.

Enterprise Customer Success Manager (Technical)

Company: Swoogo

Location: USA

Posted Jul 26, 2024

Swoogo is seeking an Enterprise Customer Success Manager to nurture strong partnerships with Enterprise customers, guiding them through technical implementation, optimization, and expansion of the Swoogo platform. The ideal candidate is a collaborative team player with deep technical expertise and insight across multiple domains.

Customer Service Representative

Company: NoGigiddy

Location: USA

Posted Jul 26, 2024

The company NoGigiddy is looking for motivated individuals to join their remote customer service team. The role involves providing exceptional customer support, resolving issues efficiently, and communicating clearly. The company offers competitive pay, flexible schedule, and opportunities for growth.

Product Marketing Manager

Company: Finalsite

Location: USA

Posted Jul 27, 2024

Finalsite is a company that provides website communications, enrollment, and marketing platform for schools and school districts. They have a global presence and offer a range of products and services including website designs, content management system, mass communications tools, and more.

Senior Customer Success Program Manager

Company: Code.org

Location: USA

Posted Jul 27, 2024

Codeorg is seeking a Customer Success Program Manager to own the entire customer success experience, connect with teachers and help address their questions and issues. The role involves leading the day-to-day work of customer support staff, collecting and synthesizing feedback, and advocating for customer needs in product development.

Associate Director of Business Development, Life Sciences

Company: Genomics Plc

Location: USA

Posted Jul 26, 2024

Genomics Inc is a pioneering health tech company that is working to revolutionise healthcare. They are looking for an Associate Director of Business Development Life Sciences to identify and pursue new business opportunities within the pharmaceutical and therapeutics sector.

Senior Genesys Cloud Developer

Company: TTEC Digital

Location: USA

Posted Jul 27, 2024

The job posting is for a Senior Developer position at TTEC Digital, a company that pioneers engagement and growth solutions. The role involves designing, building, and deploying applications for clients, and requires a strong understanding of RESTful Web Services, NET Framework, and integration services. The company offers a competitive salary range of $90,000 to $115,000 per year, as well as benefits such as medical, dental, and vision insurance.

Incident Response Lead

Company: Coalition, Inc.

Location: USA

Posted Jul 27, 2024

The job posting is for an Incident Response Lead position at Coalition Inc. The role involves guiding teams in digital forensics and incident response engagements, providing advice on security architecture and cloud security, and owning engagement planning and implementation. The team is composed of bright minds with expertise in various cybersecurity domains. The company offers competitive compensation, flexible PTO policy, and wellness programs.

Product Manager

Company: Aptible

Location: USA

Posted Jul 26, 2024

Aptible is looking for an impact-focused Product Manager to lead the product roadmap for their platform. The role requires 5+ years of experience as a Product Manager and technical acumen in the PaaS/Developer Tools space. The company offers a competitive salary range of $216,436 - $245,955 USD.

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

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