Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Senior Designer, Growth

Company: Ollie Pets

Location: USA

Posted Jul 24, 2024

Ollie is a company that aims to improve the lives of pets and pet parents nationwide. They make human-grade pet food tailored to each dog's nutritional needs and deliver it directly to customers' doors. The company culture is focused on caring about its work and team members, and they are looking for a Senior Designer Growth to join their team.

Senior Technical Support Specialist, Infrastructure/Supply Chain Systems

Company: Appliedvaluetech

Location: USA

Posted Jul 24, 2024

The job posting is for a Technical Support Specialist at Applied Value Technologies, a mission-driven venture that helps companies scale with next-generation application services. The role involves providing technical support to internal customers, developing test cases, and communicating effectively with engineering teams. The company offers a competitive salary, performance bonus, and benefits.

Customer Service Representative

Company: Conduent Commercial Solutions, LLC

Location: USA

Posted Jul 24, 2024

Conduent delivers mission-critical services and solutions, creating exceptional outcomes for clients and millions of people. You have an opportunity to thrive, make a difference, and be part of a culture that values individuality.

Clinical Program Manager

Company: Memora Health

Location: USA

Posted Jul 24, 2024

Memora Health is hiring a Clinical Programs Manager to work with leading healthcare organizations to simplify complex care journeys. The ideal candidate will have experience in a clinical setting, creating patient-facing content, and working with product design and engineering teams. The role involves partnering with multiple functions to ensure program performance expectations are met.

Core Infrastructure Engineer I - Platforms Orchestration

Company: Kraken

Location: USA

Posted Jul 24, 2024

Kraken is a mission-focused company that aims to accelerate the global adoption of crypto, providing a platform for experienced traders, institutions, and newcomers to the space. The company is committed to industry-leading security, crypto education, and world-class client support.

ERP Solutions Consultant

Company: Zip

Location: USA

Posted Jul 24, 2024

Zip is looking for a Solutions Consultant with finance and procurement system experience to lead onboarding for new customers and drive implementation of their product. The role requires strong communication and documentation skills, attention to detail, and ability to work with customers and internal teams.

Recruitment Coordinator

Company: NoGigiddy

Location: USA

Posted Jul 24, 2024

NoGigiddy is seeking a dedicated Recruitment Coordinator to join their team. The role requires excellent communication skills, attention to detail, and a passion for connecting people with job opportunities. The company is dedicated to revolutionizing the gig staffing industry and believes in putting their gig workers first.

Senior Security Engineer

Company: Podium

Location: USA

Posted Jul 24, 2024

The job posting is for a Senior Security Engineer at Podium, responsible for designing and implementing secure solutions, managing vulnerability management, and ensuring compliance with regulatory requirements. The role requires experience in cybersecurity, cloud environments, and security controls, as well as strong technical and analytical skills.

Account Executive, Ecommerce

Company: Mercury

Location: USA

Posted Jul 24, 2024

Mercury is a financial technology company that provides banking services to businesses. They are looking to hire an eCommerce Sales Team member to help grow their customer base. The job requires experience in sales, capital products, and eCommerce companies, as well as a strong product sense and ability to work well in a team.

Client Principal

Company: Nearform

Location: USA

Posted Jul 24, 2024

Nearform is seeking a Client Principal to join their North American team. The role involves expanding the client base, fostering relationships, and driving revenue generation. The ideal candidate has 5+ years of experience in selling complex software development projects to Fortune 2000-type companies.

Engagement Manager

Company: Splash

Location: USA

Posted Jul 24, 2024

The job posting is for an Engagement Manager at Splash, a company that provides event marketing solutions. The role involves managing implementations, providing expert knowledge, and building relationships with clients. The company offers competitive compensation, benefits, and a remote-first work environment.

Account Manager

Company: Pagos

Location: USA

Posted Jul 24, 2024

The job posting is for an Account Manager at Pagos, responsible for managing and expanding key customer relationships, developing and implementing strategies to optimize account performance, and building trust and engagement with customers.

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

Related Pages