Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Senior Strategist, AR Technology Marketing Specialist

Company: Instrument

Location: USA

Posted Jul 23, 2024

The company is seeking a Digital Strategist with experience in Augmented Reality (AR) technology to develop and execute digital marketing strategies, collaborate with cross-functional teams, and analyze digital marketing metrics.

UX Manager, Catalog

Company: iHerb, LLC

Location: USA

Posted Jul 23, 2024

The job posting is for a UX Manager position at iHerb, a company that aims to make health and wellness accessible to all. The role involves leading a team of UX designers, defining the end-to-end shopping funnel, and ensuring seamless interaction with digital products. The job requires a strong portfolio, proficiency in design tools, and excellent communication skills.

Product Manager, Financial Systems

Company: StitchFix

Location: USA

Posted Jul 23, 2024

Stitch Fix is a company that is transforming the way people find what they love. They are looking for outstanding people to contribute to their evolution. The company values integrity, innovation, and trust, and cultivates a community of diverse perspectives. They are an innovative company that leverages their strengths in fashion and tech to disrupt the future of retail.

Customer Support Advocate

Company: brightwheel

Location: USA

Posted Jul 23, 2024

brightwheel is seeking a Customer Support Advocate to support their growing community of directors, teachers, and parents. The ideal candidate has experience in customer service, is passionate about educating customers, and can empathize with the daily experience of a teacher or parent.

Senior Software Engineer (Backend), Storefront

Company: Recharge Payments

Location: USA

Posted Jul 23, 2024

The job posting is looking for a senior-level engineer to join the Storefront Team at Recharge. The team is responsible for building and maintaining high-impact, high-performance, and high-scale products. The ideal candidate has experience in ecommerce, building within Shopify's ecosystem, and has a strong background in backend development. The job requires a strong understanding of cloud computing, microservice architecture, and modern web UI frameworks.

Manager-Software Engineering

Company: American Specialty Health Incorporated

Location: USA

Posted Jul 23, 2024

American Specialty Health Incorporated is seeking a Manager Software Engineering to join their Consumer Technology Software CRS department. The role involves managing the development, implementation, and maintenance of web-based applications and initiatives.

Core Signals Product Manager

Company: Yobi

Location: USA

Posted Jul 23, 2024

Yobi is a rapidly growing tech company that aims to ethically democratize the AI revolution. They prioritize attitude, culture, and technical fit over job descriptions and offer a range of benefits. The company is looking for a Core Signals PM to own the products and roadmaps that support the processing and delivery of their data assets.

Quality Manager

Company: Appen

Location: USA

Posted Jul 23, 2024

Appen is a leader in AI enablement, leveraging a global crowd of skilled contractors to collect and label data. The company is committed to creating an inclusive and diverse workplace, and is seeking an experienced Quality Manager to join their LLM team.

New Logo Territory Account Executive

Company: Venafi

Location: USA

Posted Jul 23, 2024

The job posting is for a New Logo Account Executive at Venafi, a company that specializes in Machine Identity Management. The ideal candidate will have experience in B2B software sales, a history of quota attainment, and the ability to build relationships with executive decision makers. The company offers a competitive benefits package and a collaborative work environment.

Bilingual Account Coordinator, Servicing (Spanish)

Company: Mission Lane

Location: USA

Posted Jul 23, 2024

Mission Lane is a fintech company that provides credit cards with better terms and a more refined customer experience. They are looking for bilingual account coordinators to join their customer advocacy department and work from home.

Salesforce Solution Architect

Company: Litify

Location: USA

Posted Jul 23, 2024

The job posting is for a Solution Architect SA at Litify, a high-growth startup built on the Salesforce Platform. The role requires experience with Salesforce consulting, implementation, and project management, as well as good interpersonal skills and a willingness to travel.

Sr. Executive Recruiter - RPO Consultant

Company: ManpowerGroup Talent Solutions RPO

Location: USA

Posted Jul 23, 2024

ManpowerGroup is seeking a Senior Executive Recruiter to work on a 6+ month contract. The role involves connecting motivated candidates with job opportunities and building relationships with clients. The company offers a comprehensive benefits package and is committed to diversity and inclusion.

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

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