Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Manager of Technical Support

Company: Pax8

Location: USA

Posted Jul 24, 2024

The Manager of Technical Support oversees the Technical Support teams, elevating the team and individual members, and guiding them to meet their goals. They work with vendors and other teams, and are responsible for team management, operations, product and vendor ownership, and knowledge management.

Sr. Program Manager

Company: Syndigo

Location: USA

Posted Jul 24, 2024

Syndigo is a company that enables clients to deliver better eCommerce experiences through its holistic and differentiated end-to-end solution. The company is looking for a Senior Program Manager Enterprise Implementation to manage multiple integrated client implementations from design to completion.

Entry Level Sales Agent - Chat Only - Side Hustle

Company: Used Conex LLC

Location: USA

Posted Jul 24, 2024

The job posting is for a remote sales agent position that requires advertising and selling shipping containers on Facebook Marketplace. The company offers a commission-only structure with a great commission rate, bonuses, and giveaways. The job is fully remote with a flexible schedule and requires a Facebook account to generate leads.

Regional Vice President - Client Services

Company: StackAdapt

Location: USA

Posted Jul 24, 2024

StackAdapt is a self-serve advertising platform that specializes in multichannel solutions. The company empowers hundreds of digitally-focused companies to deliver outcomes and exceptional campaign performance. The job posting is for a Regional Client Services team leader in North America, responsible for leading a team of client service professionals and delivering exceptional client experiences.

Human Resources Operations Specialist

Company: brightwheel

Location: USA

Posted Jul 24, 2024

Brightwheel is a technology brand in early education that aims to provide high-quality education for every child. They believe in diversity and inclusion, and are seeking an HR Operations Specialist to join their team.

Customer Success Manager (CSM) - Global

Company: Connectly

Location: USA

Posted Jul 24, 2024

Connectly is a VC-backed startup building conversational commerce experiences. The company has a world-class team with experience from top tech companies. The job responsibilities include developing relationships with clients, identifying new business opportunities, and analyzing market trends.

Vice President - Payor Sales

Company: Tomorrow Health

Location: USA

Posted Jul 24, 2024

Tomorrow Health is a company that enables exceptional healthcare for patients and their families. They build technology that rewires the way home-based care is ordered, delivered, and paid for. The company is looking for a Vice President of Payor Sales to develop relationships with potential payor partners, negotiate contracts, and drive growth in Medicaid and Medicare plans.

Corporate Paralegal/Project Manager

Company: Stripe

Location: USA

Posted Jul 24, 2024

Stripe is looking for a corporate paralegal to help build and execute its market and entity expansion program. The role involves working with a global team to manage projects, ensure timely completion of tasks, and provide support for corporate governance matters.

Senior GL Accountant - SaaS

Company: Firstup

Location: USA

Posted Jul 23, 2024

Firstup is a company that aims to improve the employee experience by providing a communication platform that engages employees and delivers insights to help companies support and retain their talent. The company values its employees and offers a range of benefits and a casual work environment.

Transcription Specialist

Company: NoGigiddy

Location: USA

Posted Jul 24, 2024

NoGigiddy is a company that connects gig workers to multiple staffing apps, providing them with real-time shifts and earning opportunities. The company is looking for detail-oriented transcription specialists to work remotely and contribute to their dynamic team.

Sr. National Channel Business Manager

Company: Palo Alto Networks

Location: USA

Posted Jul 24, 2024

Palo Alto Networks is a company that values innovation, disruption, and shaping the future of cybersecurity. They are looking for a dynamic leader to drive relationships with national partners and maximize growth opportunities.

Legal Counsel

Company: Unqork

Location: USA

Posted Jul 24, 2024

Unqork is a leading Codeless as a Service platform that helps organizations build and manage complex software without coding. The company is looking for a lawyer to join their team, offering competitive compensation and benefits.

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

Related Pages