Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Founding Sales

Company: Meilisearch

Location: USA

Posted Jul 20, 2024

Meilisearch is a company that aims to provide a search engine with a focus on usability and intuitive API design. They are seeking a sales role to help drive revenue growth and engage with customers. The ideal candidate has experience in sales, particularly in open-source technology or developer tools companies.

Senior Operations Manager, Collections

Company: Upstart

Location: USA

Posted Jul 20, 2024

Upstart is a digital-first company that partners with banks and credit unions to provide affordable credit. They are seeking a Senior Operations Manager for their Collections team to manage delinquent accounts and work with internal and external partners. The role requires strong analytical and communication skills, as well as experience in debt collections and operations.

Sr. Director, National Access Director

Company: Nuvation Bio, Inc.

Location: USA

Posted Jul 19, 2024

Nuvation Bio is a biopharmaceutical company seeking a National Access Director to develop and execute access launch strategies, build relationships with key stakeholders, and drive the success of their launch.

Clinical Programmer - Oncology

Company: ClinChoice

Location: USA

Posted Jul 20, 2024

ClinChoice is searching for a Clinical Programmer Consultant to join one of their clients. The role involves developing and maintaining clinical databases, performing statistical programming, and ensuring data accuracy and integrity. The company is a global full-service CRO with a strong focus on quality, professional development, and a supportive culture.

Salesforce Project Manager

Company: Madison Ave Consulting

Location: USA

Posted Jul 19, 2024

Madison Ave Consulting is a leading Salesforce consulting firm that prioritizes employee empowerment, diversity, and sustainability. They offer a comprehensive benefits package, flexible work arrangements, and a supportive work culture.

Business Systems Analyst - Product Support

Company: Figma

Location: USA

Posted Jul 20, 2024

The job description is for a Business Systems Analyst to support and innovate the primary systems that power the Product Support organization. The role involves owning the administration, maintenance, and governance of Zendesk, as well as exploring and recommending new features and functionalities. The ideal candidate has experience as a Business Systems Analyst and Zendesk administrator, and is proficient in communicating effectively across different audiences.

Senior Software Engineer - Libraries

Company: Webflow

Location: USA

Posted Jul 20, 2024

Webflow is a leading visual development platform that enables people to build websites visually, saving engineering time. The company is looking for a Senior Software Engineer to join their Libraries team, building new capabilities and features for Visual Developers. The role offers a competitive salary, equity ownership, and a range of benefits.

Jr. Back-End Developer

Company: Theta

Location: USA

Posted Jul 20, 2024

theta is a digital integration and management firm that creates software to enhance efficiency, security, and accessibility in government operations. They are seeking a Jr BackEnd Developer to join their team and work on the ReportStream platform, a critical component of the CDC's initiative to modernize public health data interchange.

GIS Developer

Company: Timmons Group

Location: USA

Posted Jul 19, 2024

Timmons Group is seeking an experienced GIS Developer to join their Geospatial Services group. The successful candidate will have experience in developing and maintaining full-stack solutions, working with clients, and contributing to delivery methodology and processes.

Manager - Operations Implementation

Company: Restaurant365

Location: USA

Posted Jul 20, 2024

Restaurant365 is a SaaS company that provides a cloud-based platform for restaurant accounting and backoffice operations. The company is focused on empowering team members and is looking for a Manager Operations Implementation to lead and oversee a team for end-to-end new client implementations.

Sales Manager

Company: The Credit Pros

Location: USA

Posted Jul 20, 2024

The Credit Pros is a national leader in credit repair, seeking a Remote Sales Manager to drive revenue growth and lead a team of inside sales agents. The role requires managing a team, developing sales strategies, and motivating agents to achieve sales targets.

Senior PS Project Manager

Company: SuccessKPI Inc.

Location: USA

Posted Jul 20, 2024

The job posting is seeking a Senior Professional Services Project Manager with experience in software implementation programs. The role involves managing day-to-day operations of key customer projects, tracking project status and profitability, and communicating with stakeholders. The company offers a diverse and dynamic culture, career development opportunities, and a chance to work with a fast-growing global company.

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

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