Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Senior Manager of GTM Operations and Enablement

Company: Fundraise Up

Location: USA

Posted Jul 20, 2024

Fundraise Up is seeking a dynamic GTM Operations and Enablement Manager to lead their team and drive the strategic execution of their go-to-market initiatives. The company is reimagining the fundraising platform to create a convenient and fast way to donate to nonprofit foundations.

Entry-Level Account Manager

Company: NoGigiddy

Location: USA

Posted Jul 21, 2024

NoGigiddy is seeking a proactive and customer-focused Entry-Level Account Manager to join their remote team. The role involves building and maintaining relationships with clients, providing exceptional service, and ensuring their needs are met.

Senior Director, Sales Development

Company: Evenup

Location: USA

Posted Jul 20, 2024

EvenUp is seeking a Senior Director of Sales Development to lead their team. The role involves designing and executing winning strategies, leading a high-performing SDR team, and identifying top talent. The company offers a range of benefits and perks, including flexible paid time off and a stipend to upgrade home offices.

Architect Data Science

Company: 3Cloud

Location: USA

Posted Jul 21, 2024

3Cloud is looking for a Data Science Architect to deliver high-quality machine learning solutions using Microsoft's Azure suite of tools. The ideal candidate will have experience in customer-facing roles and leading technical and economic value discussions with senior client technology executives.

Principal Product Marketing Manager

Company: Circle

Location: USA

Posted Jul 20, 2024

Circle is a financial technology company that is committed to visibility and stability. They are looking for an experienced Principal Product Marketing Manager to define and drive GotoMarket for their platform of developer tooling and blockchain infrastructure.

Chief Information Security Officer

Company: MeridianLink

Location: USA

Posted Jul 20, 2024

The job posting is for a Chief Information Security Officer at MeridianLink, a company that values its employees and offers a comprehensive benefits package. The role involves leading the company's information security functions, developing and maintaining security policies, and ensuring compliance with industry regulations.

Senior Product Manager, API & Integrations

Company: CB Insights

Location: USA

Posted Jul 20, 2024

CB Insights is a company that provides data-driven insights to help businesses make informed decisions. The company is looking for a product development team lead to focus on their direct data products. The role involves setting and executing on the strategy for the data product portfolio, solving customer problems, and driving new initiatives.

Customer Success Manager

Company: Soci Inc

Location: USA

Posted Jul 21, 2024

SOCi is looking for a Customer Success Manager to grow long-term profitable customer relationships. The role involves building relationships, identifying and mitigating risk, and expanding product adoption. The company offers a comprehensive benefits package, flexible work environment, and opportunities for career growth.

Director of Product Management, GDSN

Company: Syndigo

Location: USA

Posted Jul 20, 2024

The Director of Product Management will play a pivotal role in shaping the future of our product portfolio. The ideal candidate will possess a strategic mindset, a deep understanding of market dynamics, and a proven track record of driving product innovation.

Sales Engineer

Company: Builder.io

Location: USA

Posted Jul 21, 2024

Builderio is looking for a Sales Engineer to help customers solve complex problems and understand the value of their visual development platform. The role involves partnering with account executives, providing demonstrations, and closing business. The company offers a competitive estimated total compensation of $155,000 to $230,000.

Quality Assurance Analyst

Company: Perrknight

Location: USA

Posted Jul 21, 2024

PerrampKnight is a company that provides insurance consulting and software solutions. They offer a friendly dynamic work environment, competitive salary, and opportunities for career progression. The company is committed to diversity, inclusion, and employee wellbeing.

Team Lead, Sales (Enterprise)

Company: Billtrust

Location: USA

Posted Jul 20, 2024

The job posting is for a Team Lead of Sales in the Enterprise team at Billtrust. The role involves supervising and guiding a team of sales professionals, developing own skills as a manager, and working closely with the sales team to drive their success. The job requires strong leadership potential, excellent communication skills, and a willingness to learn and adapt to evolving business needs.

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

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