Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Senior Software Engineer - Growth Engineering

Company: hims & hers

Location: USA

Posted Jul 19, 2024

The job posting is seeking a Senior Software Engineer to join the Category Activation and Reactivation team at Hims and Hers. The role involves collaborating with cross-functional teams to build innovative features that drive growth and revenue. The ideal candidate has 7+ years of experience in software engineering, a strong understanding of modern web technologies, and excellent communication and collaboration skills.

Senior Product Analyst

Company: Limble

Location: USA

Posted Jul 19, 2024

Limble is seeking a Senior Product Analyst to join their dynamic team. The role involves leveraging data to provide insights into key product metrics and drive informed business decisions. The company offers a comprehensive suite of software solutions that empower organizations to optimize asset performance and drive operational excellence.

Customer Success Manager

Company: Zip

Location: USA

Posted Jul 19, 2024

Zip is looking for a Customer Success Manager to manage their rapidly growing customer base. The role involves advising customers on how to transform their B2B purchasing process, managing a portfolio of clients, and driving customer success. The company offers a competitive salary range of $100,000 to $140,000 and a range of perks and benefits.

Manager, Solution Engineering

Company: Zip

Location: USA

Posted Jul 19, 2024

Zip is looking for a creative and motivated Manager of Solution Engineering to lead a high-performing team, build and inspire SEs, and drive sales targets. The role requires a proactive customer-first mentality, a growth mindset, and experience in solutions delivery, coaching, and developing talent.

AVP, Product Lead - Core Banking, Digital Banking

Company: Forbrightbank

Location: USA

Posted Jul 19, 2024

Forbright Bank is a mission-driven institution that is committed to accelerating the transition to a sustainable economy. The company is looking for a dynamic and results-oriented individual to develop and execute the bank's Core and Payments strategy.

ML Engineer - Search

Company: Figma

Location: USA

Posted Jul 19, 2024

Figma is looking for a machine learning engineer to lead their search quality efforts and develop early-phase machine learning systems to enhance the search experience for users. The role requires 7+ years of experience with machine learning methodologies and demonstrated expertise in search indexing and ranking systems.

Senior Account Coordinator

Company: Newfront

Location: USA

Posted Jul 19, 2024

Newfront is building the modern insurance experience, reimagining the experience for clients, prospects, and employees, and empowering people for moments that matter. The company is committed to defining the future of the insurance industry while instilling a high-performance culture and promoting wellness.

Solutions Engineer

Company: AI Fund

Location: USA

Posted Jul 19, 2024

RapidFire AI is a cutting-edge deep tech startup seeking a Solution Architect to join their growing team. The role involves shaping the success of their initial software release, working closely with customers and building a vibrant ecosystem around their product.

Senior Customer Success Manager

Company: Datapeople

Location: USA

Posted Jul 19, 2024

Datapeople is a company that helps recruiting teams make more thoughtful and accurate decisions. They are a remote-first company with a mission to make opportunities more accessible and the recruiting process fairer for candidates. The company is looking for a Senior Customer Success Manager to work with their Enterprise-level customers and advocate for increasing fairness and clarity in their recruiting processes.

Collections Team Leader

Company: Clipboard Health

Location: USA

Posted Jul 19, 2024

The job description is for a team leader who will create an inspiring team environment, set clear goals, and oversee daily operations. The role requires excellent communication skills, strong computer skills, and the ability to motivate the team. The team leader will also be responsible for monitoring performance, analyzing training needs, and conducting coaching sessions.

Value Analytics Lead

Company: Transcarent

Location: USA

Posted Jul 19, 2024

Transcarent is a company that aims to simplify healthcare and make it more accessible and affordable. They offer a personalized experience for each member, including an on-demand care team and a connected ecosystem of high-quality in-person care and virtual point solutions. The company is looking for talented individuals to join their team and help build their company culture and member experience.

Partner Sales Manager

Company: Vercel

Location: USA

Posted Jul 19, 2024

Vercel is a company that provides a frontend cloud platform for building and scaling web applications. The company is looking for a Partner Sales Manager to support its growing alliance relations in the CMS, Commerce, and Cloud category. The role requires an action-oriented and highly collaborative individual with experience building up a pipeline from zero to millions.

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

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