Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Director Of AI Quality

Company: Invisible Technologies

Location: USA

Posted Jul 20, 2024

The job posting is for a Director of AI Data Quality at Invisible Technologies, a company that fuses human creativity and technology to create a future rich in impact and meaning. The role involves leading and accelerating AI training and enablement efforts, partnering with clients, and ensuring data quality. The company values transparency, merit-based culture, and delivering exceptional service and results.

Ad Strategist

Company: N2 Co / Franchise Inc. Internal

Location: USA

Posted Jul 20, 2024

The AD Services team is looking for an excellent communicator who loves interacting with clients and thrives in a fast-paced environment. The role involves strategizing ad designs, managing deadlines, and maintaining positive relationships with clients and Area Directors.

Manager - Strategic Technical Account Management

Company: Stripe

Location: USA

Posted Jul 20, 2024

Stripe is looking for a US-based leader to mentor, lead, and grow its Technical Account Management team. The manager will lead a team of high-performing Stripes, working with strategic accounts, and provide continual mentorship and feedback.

Compliance Coordinator

Company: Trusted

Location: USA

Posted Jul 20, 2024

Trusted Health is a digital labor marketplace and workforce management solution for the healthcare industry. They are looking for Compliance Coordinators to join their team, responsible for onboarding and compliance tasks for travel clinicians. The company offers competitive salary, benefits, and a remote work option.

Sr. Practice Manager - Communications, Media, and Entertainment

Company: Snowflake

Location: USA

Posted Jul 20, 2024

The job description is for a Senior Practice Manager in the Communications, Media, and Entertainment (CME) team at Snowflake. The role involves managing services sales, delivery, and execution, as well as collaborating with cross-functional teams and building strong relationships with clients and stakeholders.

Sales Enablement Manager

Company: Source Logistics

Location: USA

Posted Jul 20, 2024

Source Logistics offers customized logistics and supply chain solutions to various industries, with a mission to help companies expand their market presence in the US. They have a strong team with excellent sales and negotiation skills, and offer great benefits and perks.

Principal Engineer - Data Platform

Company: Nuna

Location: USA

Posted Jul 20, 2024

The job posting is for a Principal Engineer position at Nunas Value Platform, responsible for building products that change the dynamics of the healthcare industry. The role involves driving technical strategy, providing technical guidance, and creating an environment for developers to thrive.

Principal Customer Success Manager

Company: Signifyd95

Location: USA

Posted Jul 20, 2024

The job description is for a Principal CSM role at Signifyd, responsible for managing complex and strategic accounts, building relationships, and driving growth. The ideal candidate has strong business acumen, leadership skills, and experience in senior roles in enterprise SaaS deployment and program management.

Account Executive - Growth

Company: StackAdapt

Location: USA

Posted Jul 20, 2024

StackAdapt is a self-serve advertising platform that empowers companies to deliver outcomes and exceptional campaign performance. The Account Executive Growth role involves generating high-quality leads, collaborating with Sales Directors, and creating new business opportunities.

Deputy Director, Marketing - Light Duty

Company: CALSTART

Location: USA

Posted Jul 20, 2024

The job posting is for a Deputy Director Marketing Light Duty position at CALSTART, a mission-driven industry organization focused on transportation decarbonization and clean air. The role involves developing and executing marketing and communication strategies, promoting innovative mobility solutions and light-duty zero-emission vehicles, and enhancing member engagement and services.

Technical Product Marketing Manager

Company: Svix

Location: USA

Posted Jul 20, 2024

The job description is for a Technical Product Marketing Manager at Svix, responsible for developing and executing marketing plans, partnering with the GTM team and CEO, and increasing brand awareness and customer base. The role requires a PMM expert with high agency and technical aptitude, deep domain expertise in product marketing, and strong written and spoken communication skills.

Senior Programmatic Account Manager - Strategic Partnerships

Company: StackAdapt

Location: USA

Posted Jul 20, 2024

StackAdapt is a self-serve advertising platform that specializes in multichannel solutions. The company is looking for a candidate to join their Partnerships and Alliances team, who will work closely with clients and partners to maximize ROI and drive growth.

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

Related Pages