Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Manager Customer Delivery

Company: Deputy

Location: USA

Posted Jul 19, 2024

Deputy is a global SaaS workforce management company looking for a motivated and experienced Manager of Customer Delivery to join their team. The company offers competitive compensation packages, employee stock ownership, and a flexible work schedule.

Senior Software Engineer (Ruby/Rails)

Company: Red Canary

Location: USA

Posted Jul 19, 2024

Red Canary is a cyber security company that protects organizations from cyber threats. They are committed to their customers and values, and offer a range of benefits to their employees. They are seeking a Rails engineer to join their team.

Director, Product Marketing - Design

Company: Figma

Location: USA

Posted Jul 19, 2024

Figma is looking for a team lead to join their Product Marketing team. The role involves overseeing product areas, gotomarket strategy, and building the marketing foundation. The ideal candidate has 10+ years of experience in product marketing, 4+ years of hiring and managing direct reports, and a data-driven approach.

Senior Product Manager

Company: Magnet Forensics

Location: USA

Posted Jul 19, 2024

Magnet Forensics is a global leader in digital investigative software, serving over 4000 customers in 100 countries. They are looking for a Senior Product Manager to champion their product portfolio, with a focus on innovation, customer insight, and collaboration.

Account Manager, Enterprise Expansion

Company: 1Password

Location: USA

Posted Jul 19, 2024

1Password is looking for an Enterprise Account Manager with 5+ years of experience to manage a diverse book of business, drive growth, and ensure high client satisfaction. The company offers a range of benefits, including health and wellbeing, growth and future, and flexibility and community.

Senior Manager, Digital Customer Success

Company: 1Password

Location: USA

Posted Jul 19, 2024

The job description is for a Senior Manager of Digital Customer Success at 1Password, responsible for building out the self-serve customer journey, partnering with product marketing and community teams, and driving growth and retention. The role requires 7+ years of experience in customer success, account management, or related fields, with a strong track record of email campaigns, in-app experience, and webinars.

Manager, Customer Onboarding

Company: 1Password

Location: USA

Posted Jul 19, 2024

The job posting is for a Manager Customer Onboarding role at 1Password, a company that values simplicity, honesty, and a human-centric approach. The role involves coaching team members, streamlining processes, and building a strong and supportive team culture.

Principal Technical Project Manager

Company: TTEC Digital

Location: USA

Posted Jul 19, 2024

TTEC Digital is seeking a Principal Technical Project Manager to join their Cisco Practice. The role involves managing client relationships, leading project implementation, and providing technical expertise. The company offers a range of benefits and is an equal opportunity employer.

Compliance Operations Manager

Company: Modern Health

Location: USA

Posted Jul 19, 2024

The job description is for a Compliance Operations Manager at Modern Health. The role involves supporting the Associate General Counsel and Head of Compliance in managing the company's compliance program, designing and implementing compliance policies and processes, and conducting internal investigations and audits.

Sr. Frontend Engineer I, Infrastructure

Company: Khan Academy

Location: USA

Posted Jul 19, 2024

Khan Academy is a nonprofit organization that aims to provide a free world-class education to anyone, anywhere. The company values diversity, equity, and inclusion, and is committed to improving learning outcomes for students worldwide.

Curricular Solutions Architect

Company: Newsela

Location: USA

Posted Jul 19, 2024

The role of Curricular Solutions Architect at Newsela involves building relationships with districts, designing and implementing scalable systems, and championing client needs. The ideal candidate has 3+ years of teaching experience, an MEd in Curriculum and Instruction, and experience designing quality instructional resources.

Clinical Research Strategy Lead

Company: Modern Health

Location: USA

Posted Jul 19, 2024

Modern Health is seeking a Clinical Research Strategy Lead to support research priorities and manage projects. The role involves preparing materials for IRB review, conducting literature reviews, and facilitating data collection. The ideal candidate has a master's degree in psychology, behavioral science, or a related field and experience with research project management.

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

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