Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Sr. Manager - Paid Marketing

Company: Wealthfront

Location: USA

Posted Jul 14, 2024

Wealthfront is looking for a Sr Manager of Paid Marketing to scale their paid marketing efforts. The ideal candidate will have experience in paid search, Google Display, and programmatic display, and be able to build a culture of insight-driven decision making.

Customer Success Manager

Company: Dagsterlabs

Location: USA

Posted Jul 14, 2024

About us: Dagster is a startup that builds open-source software for data platform engineers, data engineers, and full-stack data scientists. We're looking for a Customer Success Team member to help grow and deepen relationships with current customers, and find opportunities for expansion. The role involves onboarding new customers, providing ongoing support, analyzing customer data, and collaborating with sales and product teams. Must-haves include 3+ years of experience in customer success or account management, excellent communication skills, strong analytical skills, and ability to manage multiple priorities. Nice-to-haves include experience working with cross-functional teams, building and improving processes, and familiarity with dev tools and software development workflows.

Senior Analyst, Deal Desk

Company: Vercel

Location: USA

Posted Jul 14, 2024

Vercel is looking for a Sr Deal Desk Analyst to join their team. The role involves managing the quote-to-contract process, collaborating with cross-functional teams, and providing business intelligence and pricing guidance. The company offers a great compensation package, inclusive healthcare, and flexible time off.

Project Manager - Drupal / Web Development

Company: Latitudeinc

Location: USA

Posted Jul 14, 2024

We are seeking a skilled Web Development Project Manager with 3+ years of experience in overseeing Drupal development projects. The ideal candidate will possess strong leadership abilities, technical expertise in Drupal, and a passion for delivering high-quality web solutions.

Americas Field Marketing - Startups and SMB

Company: Stripe

Location: USA

Posted Jul 14, 2024

The job posting is for a field marketer to drive world-class marketing for startups and SMBs in the Americas region. The ideal candidate is data-driven, results-oriented, and has experience in B2B field marketing.

Product, Solution or Engineering Architect Consultant

Company: Crosslake Technologies LLC

Location: USA

Posted Jul 14, 2024

The text describes a company called Crosslake that provides technology solutions to businesses. The company is looking for a SolutionEngineering Architect to work with clients to create value by architecting, designing, and implementing solutions. The role requires a senior-level consultant with experience in cloud migration, software development, and leadership.

Project Manager, Structured Contracts

Company: Clean Power Alliance

Location: USA

Posted Jul 14, 2024

Clean Power Alliance is seeking a Project Manager Structured Contracts to assist with running solicitations for long-term resources, negotiating energy and energy storage contracts, and administering contracts throughout the contract lifecycle. The role will work closely with the Power Supply team, Risk team, Finance team, and other internal and external stakeholders to support procurement activities.

Product Marketing Lead - Enablement

Company: Stripe

Location: USA

Posted Jul 14, 2024

The job posting is for a Product Marketing Lead at Stripe, a financial infrastructure platform. The role involves developing and implementing comprehensive programs to empower sales teams, and requires a proven track record in sales enablement, product marketing, or a related field.

Backend Developer (Rust)

Company: 1Password

Location: USA

Posted Jul 14, 2024

1Password is looking for a Backend Developer to join their Item Management team. The company values simplicity, honesty, and a human-centric approach to solving problems. The role requires a minimum of 34 years of professional experience in software development, proficiency in Rust, and experience in product engineering.

Senior Shopify Developer

Company: Zaelab

Location: USA

Posted Jul 14, 2024

Zaelab is a digital advisory practice that helps organizations win through next-generation digital technologies and experiences. They are looking for a Shopify Developer with experience in leading multiple theme-based projects, customizing themes with Liquid, and providing technical leadership for project implementations.

Sales Director

Company: Bishop Fox

Location: USA

Posted Jul 14, 2024

The job posting is for a Sales Director position at Bishop Fox, a company that values diversity and inclusivity. The role involves leading a team of consultative sellers, developing sales strategies, and achieving revenue targets. The company offers a comprehensive benefits program and allows remote work.

Senior Software Engineer - Analytics

Company: Webflow

Location: USA

Posted Jul 14, 2024

Webflow is a leading visual development platform that enables people to build websites visually, saving engineering time. The company is looking for a Senior Software Engineer Analytics to join their team and help build powerful capabilities for Webflow customers.

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

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