Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Sales Representative (OTC)

Company: Hear.com

Location: USA

Posted Jul 13, 2024

Join hearcom as a Premium OTC Sales Representative to help customers with hearing solutions. Requirements include growth mindset, strong work ethic, and ability to multitask. Benefits include competitive compensation, flexible schedule, and supportive environment.

International Corporate Counsel

Company: CareAccessResearch

Location: USA

Posted Jul 13, 2024

Care Access is a company that is revolutionizing access to clinical trials, and they are looking for a Global Corporate Counsel to advise and implement their global expansion strategy. The role involves managing the legal affairs of the company's international footprint, engaging with business teams, and collaborating with third-party advisors.

Customer Success Manager, North America

Company: Echo360

Location: USA

Posted Jul 13, 2024

The Customer Success Manager (CSM) leads account relationship management and renewals for Echo360 products and services in higher education and corporate enterprise accounts. The CSM will focus on adoption and renewal of the Echo360 product portfolio, driving customer satisfaction and retention.

Sales Engineer

Company: Karbon

Location: USA

Posted Jul 13, 2024

Karbon is seeking a Sales Engineer to join their dynamic team. The ideal candidate will have 2+ years of experience in Sales Engineering, strong understanding of SaaS solutions, and experience with data analytics tools. The company offers flexible time off, company-paid medical and dental, and a strong benefits package.

Client Project manager / Implementation Specialist - EdTech

Company: Securly13

Location: USA

Posted Jul 12, 2024

Securly Inc is a pioneering leader in AI-driven student safety and wellness solutions for K12 schools. The company is seeking a Client Project Manager to ensure the successful implementation and adoption of its Pass and Flex products in K12 schools. The role requires a unique blend of project management expertise, technical acumen, and client relationship skills to drive client satisfaction and product adoption.

Project Manager - Sales Operations

Company: A Place for Mom

Location: USA

Posted Jul 13, 2024

A Place for Mom is a leading online platform connecting families with senior care options. The PMO Project Manager Sales Operations role is responsible for tracking and managing strategic initiatives in the Sales and Operations organization, building relationships with partner teams, and providing governance support and oversight for multiple projects.

Sales Engineer, West

Company: Dataikujobs

Location: USA

Posted Jul 12, 2024

Dataiku is seeking a Sales Engineer to partner with prospective and current customers to demonstrate the business value of their AI platform. The ideal candidate will have experience in technical presales, data science, and analytics, and be comfortable working with customers at all levels.

Staff Product Manager, Growth and Self-Service

Company: Temporal Technologies

Location: USA

Posted Jul 13, 2024

Temporal is looking for a Staff Product Manager to lead initiatives for self-service and growth, focusing on making their cloud offering easy and delightful to start with. The role requires 7+ years of product management experience, strong analytical skills, and experience with Agile development methodologies.

Corporate Account Executive

Company: LaunchDarkly

Location: USA

Posted Jul 13, 2024

LaunchDarkly is seeking a Corporate Account Executive to work with customers, qualify and convert leads, and develop relationships. The role requires a strong work ethic, excellent communication skills, and experience in the developer tool space. The company offers a competitive salary range of $150k-$160k, plus commission, benefits, and stock units.

Manager, DevOps

Company: Abarca

Location: USA

Posted Jul 12, 2024

Abarca is seeking a DevOps Manager to lead a team of DevOps Engineers, manage operational challenges, and collaborate with Software Engineers to ensure the highest standards in software development and deployment.

Sr. Marketing Campaign Manager

Company: Vimeo

Location: USA

Posted Jul 13, 2024

As the Sr Campaigns Manager, you will lead strategic planning and implementation of multichannel cross-functional campaigns to engage, acquire, and retain customers using Vimeo in the workplace. You will work closely with the marketing team to drive planning, align with stakeholders, and manage execution from initial concept to measuring success and optimizing performance.

VP of Product

Company: Super.com

Location: USA

Posted Jul 13, 2024

Supercom is seeking a Product Department Lead to grow and lead the product team, with responsibilities including stakeholder management, strategic leadership, execution analysis, and market research. The ideal candidate has 12+ years of product management experience, 8+ years of people management experience, and a proven track record of high-performing teams and product success.

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

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