Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Sr. Business Intelligence Engineer

Company: Accompany Health

Location: USA

Posted Jul 09, 2024

Accompany Health is a healthcare provider that offers at-home and virtual care, partnering with innovative payors and community-based organizations. They are seeking a Senior Business Intelligence Engineer to build analytical pipelines and reports, and drive a data-driven culture. The role requires advanced SQL skills, experience with data lakes and warehousing, and proficiency in reporting tools like Tableau or PowerBI.

Customer Service Tools Support Specialist

Company: Netflix

Location: USA

Posted Jul 09, 2024

Netflix is seeking a CS Tools Support Manager to manage technical issue escalations, ensure compliance with security standards, and provide administrative support to full-time employees. The role requires 5+ years of IT support experience, proficiency in Google Workspace, JIRA, Confluence, and other industry tooling, and effective communication skills.

Senior Product Manager, Generalist

Company: Dropbox

Location: USA

Posted Jul 09, 2024

Dropbox is seeking a Product Manager to simplify life for millions of people globally, focusing on the end-to-end customer journey for browsing, navigating, sharing, and receiving content. The ideal candidate has 8+ years of product management experience, a deep understanding of end-users, and a track record of delivering measurable results.

Director of Enterprise Sales

Company: Funnel Leasing

Location: USA

Posted Jul 09, 2024

Funnel Leasing Inc is hiring a Director of Enterprise Sales to grow and manage relationships with large clients, accelerate value from their Funnel investment, and sell additional software products and services. The role reports to the Chief Revenue Officer and is a remote position, but only accepting applications from candidates residing in specific states.

VP, Enterprise Systems & Data

Company: Restaurant365

Location: USA

Posted Jul 09, 2024

Restaurant365 is seeking a VP of Enterprise Systems and Data to lead the development and implementation of business intelligence strategies and initiatives, drive enterprise technology and applications management transformation, and establish best-in-class data governance and ecosystem.

GoLang Developer Engineer

Company: Cognizant

Location: USA

Posted Jul 09, 2024

Principal SW Engineer Project Manager required for a project involving software development, testing, and maintenance. Responsibilities include requirements analysis, design, implementation, testing, and defect management. Must have experience with Dynamics AX, GRPC, GoLang, and provisioning/billing systems. Annual salary range is $80,000 to $119,000, with benefits including medical, dental, vision, life insurance, paid holidays, and 401k plan.

Backend Engineer

Company: Wonders

Location: USA

Posted Jul 09, 2024

Wonders is a company that builds products to empower small brick and mortar restaurants by providing a frictionless connection between them and their customers. They are looking for a Backend Product Engineer to join their team to develop high-quality products and simplify restaurant operations.

Digital Experience Manager

Company: Bloomreach

Location: USA

Posted Jul 09, 2024

Bloomreach is seeking a Digital Experience Manager to engage with customers and take them on a digital experience transformation journey. The role requires significant collaboration with customers and internal teams to deliver innovative ideas and business value. The ideal candidate has 24 years of professional experience in customer success, 2+ years of relevant experience in digital experience technologies, and strong customer orientation, collaboration skills, and critical thinking background.

Fullstack Engineer II, Product

Company: Khan Academy

Location: USA

Posted Jul 09, 2024

Khan Academy is a nonprofit organization that aims to provide a free world-class education to anyone, anywhere. The company is looking for a product engineer to join their team, focusing on building equitable solutions for historically underresourced communities. The role involves working on projects such as integrating learning science into the product, partnering with public school districts, and building tools for teachers. The ideal candidate has 3+ years of experience building world-class product experiences, strong communication skills, and a passion for learning and education.

Senior Software Engineer, Marketing Automation

Company: Olo

Location: USA

Posted Jul 09, 2024

Olo is seeking a full-stack engineer to develop and scale solutions for their online food ordering platform. The ideal candidate will have 6+ years of development experience, strong experience with Vuejs, Nodejs, Typescript, Postgres, Elasticsearch, Redis, Microservices, and distributed messaging systems. The role involves designing and building reliable solutions, mentoring team members, and collaborating with a passionate team.

Security Analyst

Company: Mazedesign

Location: USA

Posted Jul 09, 2024

Maze is a Series B funded startup building the future of product research for modern teams. The security team is responsible for security operations, compliance posture, and incident response. The company is looking for a security professional with relevant experience, strong knowledge of cybersecurity principles, and a solid understanding of modern cloud-native technology stacks.

Sr. Partner Development Manager

Company: Snowflake

Location: USA

Posted Jul 09, 2024

The Sr Partner Development Manager role involves driving and nurturing relationships with System Integrator (SI) partners to strengthen and expand the collaboration between Snowflake and these partners, driving growth, and delivering customer success.

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

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