Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

IT Support Lead (Fixed Term)

Company: SandboxAQ

Location: USA

Posted Jul 08, 2024

SandboxAQ is seeking an experienced IT Support Administrator to join their team. The role involves providing technical support to end-users, troubleshooting hardware and software issues, and leading IT projects. The ideal candidate has 5+ years of IT experience, 3+ years of IT support experience, and advanced knowledge of Apple hardware and software.

Inside Sales Specialist

Company: Cencora

Location: USA

Posted Jul 08, 2024

Cencora is seeking an Inside Sales Specialist to join their team. The role involves driving new business development, managing territories and pipelines, and promoting products to existing customers. The ideal candidate will have 12 years of experience in sales, strong interpersonal skills, and proficiency in Microsoft Word, Excel, and CRM systems.

Product Analyst III

Company: Calendly

Location: USA

Posted Jul 08, 2024

The Product Analytics team at Calendly is seeking a Product Analyst to empower the team with strategic insights into user funnel dynamics and critical business metrics. The role involves partnering with cross-functional teams, defining analytics and experimentation roadmaps, and communicating findings to leadership and product teams. The ideal candidate has at least 5+ years of experience in product analytics, growth strategy, or decision science, and is comfortable with ambiguity in a rapidly growing organization.

Managing Strategist

Company: MissionWired

Location: USA

Posted Jul 08, 2024

MissionWired is seeking a Managing Strategist to lead cross-channel digital marketing campaigns for nonprofit organizations and political campaigns. The ideal candidate has 5+ years of experience in digital communications, fundraising, and marketing, with a passion for making a positive impact.

Product Marketer

Company: Mindbloom

Location: USA

Posted Jul 08, 2024

Mindbloom is a company that provides psychedelic therapy and is on a mission to transform lives and the world. They offer at-home ketamine therapy and plan to offer FDA-approved psychedelic medicines in the future. The company is led by a seasoned leadership team and has received funding from top investors. The role of Product Marketing Manager involves crafting the future of mental health and wellbeing, and requires skills in customer insights, journey mapping, copywriting, and community management.

System Administrator

Company: Agile Defense

Location: USA

Posted Jul 08, 2024

Agile Defense is seeking a System Administrator to support the United States Army Reserve Command USARC military pay and personnel operations. The role involves providing OampM and sustainment of production systems, supporting the production server environment, and serving as a Scrum Master for software development sprints.

Senior Staff Security Engineer

Company: Voltron Data

Location: USA

Posted Jul 08, 2024

Senior Staff Security Engineer position at a remote company, focusing on protecting and securing the Voltron Data and Apache Arrow ecosystems. Responsibilities include application security, compliance initiatives, and collaborating with DevOps, IT, and engineering teams. Requirements include previous experience working at startups, experience with engineering teams, and certifications such as CISSP, CISM, CEH, CSXP, and CompTIA Security+. The salary range is $150,000-$220,000, with a global market-based pay structure.

Sales Engineer

Company: Coefficient

Location: USA

Posted Jul 08, 2024

Coefficient is a VC-backed SaaS startup building a remote-first company to unleash the power of spreadsheets across company systems. They provide a no-code solution for business teams to access company data in real-time and make it actionable. The company is looking for a key role to work with teams across all business functions to deliver the best product and experience to users.

Software Engineer - Machine Learning

Company: Whatnot

Location: USA

Posted Jul 08, 2024

Whatnot is a livestream shopping platform and marketplace looking for a Software Engineer Machine Learning to join their team. The ideal candidate will have 5+ years of experience, a strong background in machine learning and data science, and experience with Python and cloud computing platforms. The role involves designing scalable solutions, building ML infrastructure, and communicating insights to a broad audience.

Director Customer Success

Company: Innovaccer

Location: USA

Posted Jul 08, 2024

The Director of Customer Success role at Innovaccer involves being a trusted advisor to clients, managing a team of engineers and designers, and delivering solutions to help customers achieve success using the company's platform. The ideal candidate will have experience in technical account management, customer success, or client services, and possess analytical and technological skills, as well as excellent communication and leadership abilities.

Head of Customer Success

Company: Pearl AI

Location: USA

Posted Jul 08, 2024

Pearl is seeking a Head of Customer Success to lead customer success initiatives, develop a comprehensive customer success strategy, and ensure clients achieve maximum value from Pearl's AI solutions. The ideal candidate has proven experience in a senior customer success role, strong leadership skills, and excellent communication and presentation skills.

Registered Nurse Virtual Acute Care

Company: UCHealth

Location: USA

Posted Jul 08, 2024

UCHealth is seeking a Full Time Registered Nurse for the Anschutz Inpatient Pavilion. The position requires a graduate of an accredited or state board of nursing approved Registered Professional Nursing program, state licensure as a Registered Nurse, and 6 months of nursing experience. The nurse will provide top of scope practice in direct patient care, prioritize wellness, and model proficiency through precepting new staff. The position offers a competitive total rewards package, including a Five Year Incentive Bonus, and is an equal opportunity employer committed to diversity and inclusion.

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

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