Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Oracle Cloud Technical Architect

Company: Cognizant

Location: USA

Posted Jul 08, 2024

Cognizant Technology Solutions is hiring an Oracle Cloud Technical Architect to join their team. The role involves managing technical aspects of Oracle Cloud implementation projects, analyzing and designing solutions, and working with client teams. The ideal candidate should have 10-12 years of experience in Oracle ERP Cloud and EBusiness Suite, with expertise in full lifecycle project development, integration, and conversion areas.

Auditor

Company: Immediate Office of the Assistant Secretary for Management

Location: USA

Posted Jul 09, 2024

The Senior Auditor position in the Office of Business Oversight (OBO) Improper Payments Remediation and Oversight Office (IPRO) is responsible for analyzing data to determine programs subject to payment integrity requirements, reviewing work performed by Administration and Staff Office personnel, and developing specific objectives and methods to identify trends and patterns. The position also involves preparing reports and briefings, participating in the development of critical data for high-level projects, and using risk analysis and professional judgment to review test plans and corrective actions.

Bilingual Sales Development Representative

Company: Ryder System

Location: USA

Posted Jul 08, 2024

The Sales Development Representative position expands Ryder's footprint in the used vehicle sales market and shortens the sales cycle by turning over more highly qualified leads to Used Vehicle Sales Managers.

Life & Health Insurance Agent

Company: Sutherland

Location: USA

Posted Jul 08, 2024

The company is seeking enthusiastic and self-motivated individuals to sell insurance products, providing prospective buyers with information about products that offer peace of mind. The job requires an active state Life or Life & Health insurance license, PC keyboarding and computer skills, and Microsoft Office experience. The company offers competitive pay, PTO, 401k, and paid training, as well as advancement opportunities.

Customer Service Representative - Bilingual Spanish

Company: Maximus

Location: USA

Posted Jul 08, 2024

Customer Service Representative Bilingual Spanish Remote job posting for a fully remote position assisting residents of Virginia with Medicaid, SNAP, and TANF applications, requiring high school diploma, 1+ years of experience, and fluency in English and Spanish.

Property & Casualty Insurance Agent

Company: Concentrix

Location: USA

Posted Jul 08, 2024

Job Title: Property amp Casualty Insurance Agent. Remote English Only or Bilingual Spanish. Must have an active resident license to sell PampC insurance. Provide customer service support and resolution of routine problems and questions regarding client products andor services. Career growth and personal development opportunities. Paid training and performance-based incentives.

Principal Product Manager, Incubation

Company: SecurityScorecard

Location: USA

Posted Jul 08, 2024

SecurityScorecard is a global leader in cybersecurity ratings, founded in 2013. The company is looking for an Incubation Product Manager to oversee the development and validation of new product concepts within its innovation incubator. The role involves managing the entire product lifecycle, collaborating with cross-functional teams, and analyzing market trends to identify promising product opportunities.

Senior 3D Engineer

Company: Lennar Homes

Location: USA

Posted Jul 08, 2024

Lennar is seeking a Senior 3D Engineer to join their team, responsible for designing and implementing software solutions, collaborating with teams, and staying updated with the latest programming languages and tools. The ideal candidate has 5+ years of professional software development experience, strong coding and architecture skills, and proficiency in JavaScript, TypeScript, or C++. The median base compensation for this position is subject to adjustment based on business-related factors.

Senior Java Engineer

Company: Scripta Insights

Location: USA

Posted Jul 09, 2024

Scripta is looking for a software engineer to help scale their cloud-based health analytics product suite. The role involves designing and building SaaS REST APIs, batch processing engines, and shared libraries, as well as maintaining data ingestion and algorithmic analysis pipelines. The primary programming language is Java, with experience in Spring Boot and AWS services required.

Cloud Security Engineer

Company: Businessolver

Location: USA

Posted Jul 09, 2024

Businessolver is seeking a Cloud Security Engineer with experience in securing cloud infrastructures in AWS, security monitoring, and incident response. The role involves building and maintaining a central security policy, developing a continuous audit solution, and providing on-call support. The ideal candidate has 4+ years of experience, a BS in Computer Science, and excellent communication skills.

Data Scientist, Revenue Analytics

Company: Extend

Location: USA

Posted Jul 09, 2024

About Extend: a modern technology company simplifying the protection plan industry. The Data Scientist position involves platform-wide analytics, working with engineering and product teams, and driving revenue optimization.

Learner Experience Manager

Company: Fullstack Academy

Location: USA

Posted Jul 08, 2024

Fullstack Academy is a tech bootcamp provider offering immersive live online bootcamps in various fields. The company is looking for a Learner Experience Manager to oversee the end-to-end learner experience, drive learner satisfaction, and graduation rates.

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

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