Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Director of Product Design and Research

Company: Everly Health

Location: USA

Posted Jul 08, 2024

Everly Health is a company that provides modern diagnostics-driven care, and they are looking for a Director of Product Design and Research to lead their product design function. The ideal candidate will have experience in design and research management, team management, and a strong background in creative departments and the tech industry.

Senior Solutions Architect

Company: Level AI

Location: USA

Posted Jul 08, 2024

Level AI is a hypergrowth startup that leverages AI and machine learning to revolutionize customer service. The company is seeking a professional with experience in CCaas vendors, telephony vendors, and CRM systems to architect and implement standardized onboarding and integrations for customers.

Public Sector Account Executive - DOD

Company: Chainguard

Location: USA

Posted Jul 07, 2024

Chainguard is a company that provides secure open-source software solutions. They are looking for a Public Sector Account Executive with experience in Federal sales to join their team. The role involves building relationships with key decision-makers, evangelizing secure software supply chains, and driving adoption of Chainguard's products.

VP, Operations API

Company: Vonage

Location: USA

Posted Jul 08, 2024

Vonage is seeking a Global Head of Operations to lead business transformation and sales enablement efforts, overseeing project management, sales commissions, and sales operations, and managing a team of approximately 100 people.

Enterprise Systems Administrator

Company: Seamless.AI

Location: USA

Posted Jul 07, 2024

The Opportunity SeamlessAI is seeking an Enterprise Systems Manager to configure and maintain sales and billing systems, oversee finance applications, and ensure seamless integration between systems and databases. The role requires technical, financial, and communication skills, and experience with Salesforce, NetSuite, and other systems.

Instructional Writer

Company: Compose.ly

Location: USA

Posted Jul 08, 2024

We are seeking a writer with a background in learning and development or instructional design to partner with a nonprofit organization. The writer will help maintain instructional books and update topics as needed. The role is a contract position for 10 hours per week for 6 months with the possibility of extension.

Senior Cloud Optimization Business Consultant

Company: Rackspace

Location: USA

Posted Jul 08, 2024

We are seeking a Cloud Business Consultant to join our Cloud Optimizer team. The ideal candidate will have 8+ years of experience supporting technology products or services, excellent communication skills, and the ability to work with data and present conclusions clearly. The role involves preparing in-depth analyses, presenting to high-level stakeholders, and providing financial analysis of client cloud spend. Familiarity with AWS and cloud management platforms is a plus, but not required.

Manager, Revenue

Company: 1Password

Location: USA

Posted Jul 08, 2024

1Password is seeking a Manager, Revenue Accounting to oversee the month-end close process, design and implement control-compliant processes, and partner with various teams to establish new processes. The ideal candidate will have 6+ years of accounting experience, a CPA designation, and strong technical accounting skills. The role offers a competitive salary, benefits, and a remote work environment.

Customer Success Manager III

Company: Emburse

Location: USA

Posted Jul 08, 2024

A Customer Success Manager (CSM) is responsible for ensuring the post-sales success of customers, driving customer adoption and retention, and expanding services and products to achieve customer goals. The CSM will deliver an industry-leading customer experience, collaborate with internal teams, and maintain accurate records in Salesforce.

Lead Data Analyst

Company: brightwheel

Location: USA

Posted Jul 08, 2024

Brightwheel is seeking an experienced analytics lead to support various GTM functions, including sales, customer success, and marketing. The ideal candidate will be a strong business thought partner, leveraging technical acumen to answer complex business questions and build scalable reporting. The role requires 5+ years of experience in analytics, business intelligence, or data engineering, with advanced SQL skills and experience in ETL workflows, data visualization tools, and programming languages.

Regional Billing Supervisor

Company: RR Donnelley

Location: USA

Posted Jul 08, 2024

The job description is for a Regional Billing Supervisor at RRD, leading a remote team of Invoicing Specialists and Billing Support Specialists, providing high-level service to internal and external customers, and overseeing daily invoice processing and order-to-cash workflow operations.

Senior Full Stack Developer

Company: Spaceport

Location: USA

Posted Jul 08, 2024

Spaceport is a stealth startup building infrastructural fabric for metaverse worlds, seeking talented individuals to fill various roles, including architect, engineer, and developer, with competitive pay and benefits.

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

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