Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Real Specialist

Company: brightwheel

Location: USA

Posted Jul 07, 2024

Brightwheel is a technology brand in early education that aims to enable high-quality early education for every child. They are seeking a Customer Success Manager to ensure customers continue to get exceptional value from Brightwheel and stay customers for a long time.

CMS Solutions Architect

Company: Oddball

Location: USA

Posted Jul 07, 2024

Oddball is seeking an experienced growth leader to serve as Solutions Architect within their Growth team to support Federal Government proposal efforts. The ideal candidate will develop and translate capture strategy and technical and operational delivery capabilities into compelling and compliant proposal content, and will work cross-functionally to understand architecture needs by multiple business units.

Senior Fullstack Software Engineer - Metamask

Company: Consensys

Location: USA

Posted Jul 07, 2024

MetaMask is looking for a Software Engineer to develop innovative features for their identity management solutions, focusing on verifiable credentials, on-chain reputation, and digital identity. The ideal candidate has experience with Ethereum, React, Node, and agile development, and is passionate about building a diverse team.

VP Engineering

Company: Finite State

Location: USA

Posted Jul 07, 2024

Finite State is seeking a Vice President of Engineering with expertise in cybersecurity, building scalable enterprise SaaS products, and leading distributed engineering teams. The ideal candidate has 10+ years of engineering experience, 5+ years in a senior leadership role, and experience with large datasets, data pipelines, and onshore/offshore team management.

Sr. Data Engineer - Marketing Tech

Company: hims & hers

Location: USA

Posted Jul 07, 2024

We are looking for a Senior Data Engineer to join the Data Platform Engineering team at Hims. The ideal candidate will have 8+ years of experience designing and maintaining scalable data pipelines, working with customer behavior data, and experience with cloud technologies, serverless architecture, and data warehouses.

Staff Software Backend Engineer

Company: brightwheel

Location: USA

Posted Jul 07, 2024

Brightwheel is seeking a Staff Software Engineer to build a new best-in-class learning platform for early education. The ideal candidate has 5+ years of experience in fast-paced startups, proficiency in backend systems, and expertise in automated testing, Git, and cloud platforms. The role involves working closely with product and design teams to launch new features and products, and requires strong communication skills and experience with microservices and infrastructure as code.

Staff Software Engineer

Company: Orum

Location: USA

Posted Jul 07, 2024

Orum is hiring a Staff Software Engineer to build and own features end-to-end, with a focus on accelerating sales teams through conversations. The role requires 8+ years of experience as a software engineer, 5+ years of experience as a mentor/tech lead, and a proven track record of owning products and features. The company offers flexible work arrangements, a competitive salary range of $200,000-$250,000, and a range of benefits.

Program Manager - Clean Energy

Company: Netflix

Location: USA

Posted Jul 07, 2024

Netflix is seeking a Renewable Energy Procurement Specialist to help attain its public climate targets and engage members on climate and environmental change. The role involves evaluating renewable energy investment opportunities, structuring and leading competitive procurements, and supporting real estate and events teams.

Energy Engineer

Company: Phaidra

Location: USA

Posted Jul 07, 2024

The Energy Engineer role involves validating energy savings for customer sites, analyzing data, and presenting findings to stakeholders. The ideal candidate has 5+ years of experience in Measurement and Verification, Energy Engineering, or related fields, and strong technical and soft skills.

Head of Compliance

Company: Airtm

Location: USA

Posted Jul 07, 2024

Airtm is looking for an experienced Head of Compliance to oversee and enhance their compliance programs and procedures. The role involves supervising a team, contributing to compliance projects, monitoring regulatory developments, and maintaining knowledge of BSA AML sanctions and regulations.

Business Development Representative

Company: UpKeep

Location: USA

Posted Jul 07, 2024

As a Business Development Representative, you will build the company's brand and customer loyalty by identifying, researching, and creating new qualified opportunities that align with UpKeep's value proposition. Key responsibilities include expanding the pipeline of qualified opportunities, building relationships, and driving outbound prospecting.

Platform Engineer

Company: XOi Technologies

Location: USA

Posted Jul 07, 2024

As a Platform Engineer at XOi, you will play a key role in enhancing development, deployment, and operational workflows by elevating the developer experience through provisioning of cutting-edge tools, refined practices, and robust platforms, fostering accelerated and streamlined development and deployment cycles.

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

Related Pages