Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Senior SOX Compliance

Company: Verra Mobility

Location: USA

Posted Jul 02, 2024

Verra Mobility is a global leader in smart mobility, developing technology-enabled solutions for safe and easy transportation. The company is hiring a Senior Internal Auditor to execute evaluations of internal controls, financial reporting, and operational effectiveness. The ideal candidate will have a bachelor's degree in accounting, finance, or a related field, and 35+ years of experience in business or operational process auditing.

Lead Analyst, Attribution Analytics

Company: dentsu

Location: USA

Posted Jul 01, 2024

Merkle is a leading data-driven technology-enabled global performance marketing agency seeking a Lead Analyst to leverage data science techniques to examine marketing activities and estimate their business impact to clients. The role involves coordinating data collection, developing reports, and implementing attribution models.

Product Designer, Provider

Company: Datavant

Location: USA

Posted Jul 01, 2024

Datavant is a data logistics company for healthcare seeking a full-stack designer to design critical user experiences. The ideal candidate has experience in healthcare, user research, and design, and is a team player with a low ego. The company offers a remote-first work environment and a competitive salary range of $150,000 to $210,000.

Director, Technical Account Management (SLED)

Company: Tanium

Location: USA

Posted Jul 02, 2024

The Director of Technical Account Management (DTAM) at Tanium is responsible for managing customer accounts, leading technical sales opportunities, and providing technical leadership within the team. The ideal candidate has 8+ years of experience in the industry, with solid technical skills in multiple areas, and has managed enterprise customers and led strategic presales opportunities.

Communications Manager

Company: Turntide

Location: USA

Posted Jul 02, 2024

Turntide Technologies is seeking a Communications Manager to drive customer pursuits across continents, manage internal and external communications, and shape the company's public profile. The role involves developing and implementing communication strategies, managing media relations, and overseeing social media channels.

Compliance Analyst

Company: Facet

Location: USA

Posted Jul 02, 2024

Compliance Analyst role at Facet Wealth, responsible for supporting daily compliance responsibilities, partnering with business partners, and resolving member problems. Requirements include 5+ years of compliance experience, bachelor's degree or higher, and excellent communication and organizational skills.

Director of Paid Media

Company: Freed

Location: USA

Posted Jul 02, 2024

Freed is a healthcare platform that automates medical documentation for clinicians, freeing them to focus on patients. They're looking for a Director of Paid Marketing to lead a team and drive 10x growth through paid media strategies, with a focus on customer acquisition and conversion goals.

System Administrator (Linux)

Company: Andesa Services

Location: USA

Posted Jul 01, 2024

Andesa Services Inc is a service and technology company that provides custom Software as a Service (SaaS) technology solutions and dedicated business support to the Life Insurance and Annuity industry. The company is looking for a System Administrator to install, configure, and support servers, systems, and networks, with a focus on Linux operating systems and virtualization.

VP, Sales (Life Sciences)

Company: Atroposhealth

Location: USA

Posted Jul 01, 2024

Atropos Health is seeking a VP Sales Life Science to lead and implement GTM strategies, grow the prospect pipeline, and close deals with life sciences firms. The ideal candidate has 5+ years of experience in the pharmaceutical life science industry, a working knowledge of RWD, RWE, and Analytics, and strong leadership and communication skills.

Manager, Software Engineering

Company: Circle

Location: USA

Posted Jul 02, 2024

Circle is a financial technology company seeking a technical leader with experience in software engineering, technical management, and hands-on coding. The ideal candidate will have a passion for coaching and building leaders, and experience managing remote teams. The company offers a competitive compensation package, including base pay, annual bonus, equity, and benefits.

Product Designer

Company: Triple Whale

Location: USA

Posted Jul 02, 2024

Triple Whale is looking for a dynamic product designer to work on user experience (UX) and user interface (UI) design of digital products and assets. The ideal candidate will have experience designing products related to AI and data-rich experiences, and will be responsible for collaborating with product managers, design enablers, and engineering leads to validate design decisions and deliver high-quality features to users.

Engineering Manager, Cloud Infrastructure

Company: GameChanger

Location: USA

Posted Jul 02, 2024

GameChanger is seeking an Engineering Manager for their Cloud Infrastructure Team to manage a team, drive initiatives in DevOps, SRE, Cloud, and Data spaces, and improve developer efficiency and cloud maturity.

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

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