Customer Service Jobs in Washington DC

81,788 open positions · Updated daily

Looking for Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Washington DC area.

Camp Operations & Extended Day Coordinator - Washington D.C.: 2024-3239

Company: The Headfirst Companies

Location: Washington, DC

Posted Jan 24, 2025

The Ops & PMX Coordinator plays a crucial role in managing daily operations of a summer camp, ensuring seamless and efficient experiences for campers and families. Key responsibilities include daily parent communication, handling various camp roles, and maintaining high professionalism. The role involves collaborating with Headquarters and aftercare programs, setting up and managing carpool, and implementing safety protocols. The ideal candidate should have at least three years of relevant experience, be physically capable of handling children and outdoor tasks, and possess First Aid & CPR certification.

Patient Care Technician

Company: DaVita

Location: Washington, DC

Posted Jan 24, 2025

DaVita is recruiting a Patient Care Technician for an outpatient dialysis center. The role involves providing direct patient care, monitoring patients before, during, and after dialysis, and building long-term relationships with patients. The company offers comprehensive benefits, paid training, and opportunities for career advancement through programs like Clinical Ladders and Bridge to your Dreams. No dialysis experience is required, and healthcare experience is a plus.

Director, Customer Information Systems

Company: AdvaMed

Location: Washington, DC

Posted Jan 24, 2025

The job posting is for a Director of Customer Information Systems in Washington, DC. The role involves managing interdepartmental and cross-functional teams, providing strategic oversight of the Salesforce platform, and ensuring best practices for configuration and integration. The incumbent will also supervise staff and contractors, foster a positive work environment, and manage complex technology projects. Key responsibilities include business analysis, project management, data analysis, and creating and managing budgets. The ideal candidate should have a Bachelor's degree, 6+ years of work experience, and expertise in Salesforce and other association systems. The salary range is $156,850 - $177,300.

Lead Teacher at Bruce-Monroe Elementary School

Company: KinderCare Learning Companies

Location: Washington, DC

Posted Jan 24, 2025

KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award, offers various early education and child care options. As a Lead Teacher, you'll lead, coach, and mentor less experienced teachers, implement curriculum, create a nurturing environment, and support center success. Required skills include excellent customer service, organization, and early childhood education experience. Benefits include discounted child care, medical, dental, vision, mental health support, and more. KinderCare is committed to equal opportunity employment.

FUEL CENTER/CLERK

Company: Kroger

Location: Washington, MI

Posted Jan 24, 2025

Pharmacy Technician

Company: CVS Health

Location: Washington, DC

Posted Jan 24, 2025

Shift Supervisor Trainee

Company: CVS Health

Location: Washington, DC

Posted Jan 24, 2025

CVS Health is offering a Shift Supervisor Trainee position, an entry-level role designed to prepare employees for higher-level supervisory roles. The role involves working effectively with store management and crews, supervising activities, and ensuring smooth store operations. The company emphasizes a human-centric approach to healthcare, focusing on personal, convenient, and affordable solutions. Upon successful completion of the training, trainees can be considered for Operations Supervisor or Shift Supervisor positions. The role requires deductive reasoning, analytical skills, and computer skills. The pay range is $18.25 - $26.00, and the company offers comprehensive benefits including medical, dental, vision, 401(k), life insurance, disability benefits, well-being programs, and education assistance.

Classified Cyber Assurance Analyst

Company: SpaceX

Location: Washington, DC

Posted Jan 24, 2025

SpaceX is seeking a classified cyber assurance practitioner to drive its program forward, focusing on assessment, governance, and communications. The role involves assisting in the RMF A&A lifecycle process, ensuring compliance with regulatory requirements, and managing relationships with internal and external stakeholders. The successful candidate will help SpaceX deliver on customer requirements, reduce risk, and ensure mission success. The job requires a high school diploma, 3+ years of experience in cyber assurance, and a DoD IAM Level II eligibility with an active Top Secret security clearance. The compensation range is $80,000 - $115,000 for Level I and $100,000 - $135,000 for Level II, with additional benefits including stock options and comprehensive health coverage.

Store Associate

Company: CVS Health

Location: Washington, DC

Posted Jan 24, 2025

CVS Health is seeking Retail Store Associates to join their team, emphasizing a human-centric approach to healthcare. The role involves providing excellent customer service, maintaining the sales floor, supporting store activities, and assisting in the pharmacy. The company offers competitive pay, comprehensive benefits, and opportunities for career growth. No prior retail experience is required, but a high school diploma is preferred.

Nurse Practitioner Hospitalist (Providence Sacred Heart Medical Center and Children's Hospital)

Company: Providence

Location: Spokane, Washington

Posted Jan 24, 2025

Providence Sacred Heart Medical Center in Spokane, Washington, is seeking a full-time night shift Hospitalist physician assistant/nurse practitioner. The role offers a healthy work-life balance in a welcoming community with advanced medical services. The hospital, with 644 beds and a service area of 1.5 million, is renowned for its excellent patient care and outcomes. Compensation ranges from $126,417 to $158,838 per year, including potential incentives and benefits. Spokane, with clean air, water, and a mild climate, offers a high quality of life with affordable housing, a growing arts scene, and excellent higher education. Outdoor enthusiasts enjoy over 60 miles of trails, skiing, and rafting.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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